Express Scripts reviews

I have watched ESI fall to pieces over the last few years. I can now state without any uncertainty or hesitation that things will never improve. It's become too much of a mess. Most in leadership are simply not qualified, don't care, or are too busy to care. No clear career path and absolutely no training. Everyone's job is to just "try and figure it out" without asking too many questions. Everyone is miserable at this point with the biggest issue being work/life balance.....If you use one day of PTO, you will work 10-12 hour days for the next 5 days upon returning trying to catch up. So, if you use 1 full week of PTO, you will work approximately 25 consecutive 10-12 hour days upon your return. The culture at ESI is cut throat and very negative and hostile. As other reviewers have mentioned, this is not a happy, positive place to be. Every organization will have their share of issues, but, I can't imagine anything coming close to what my colleagues and myself have witnessed and endured. My advise to the potential ESI employee reading this - if you are presently employed and can at least tolerate your current job STAY WHERE YOU ARE. After 6 months of working at ESI, you will surely regret the day you ever applied or were recruited.

No work life balance. It feels like a gang war between ESI and Medco employees. They protect the people who used to work with them at their previous company whether they are qualified or not. Project managers are more like analysts in some departments. Director wasted people's time with dumb assignments that added no value to the company. Why would project managers be listening to 50 calls a day? Where they do that at? Express Scripts. Client needs are not the priority. Members are suffering due to inept processes that people either don't know how to fix or too prideful to fix since it was supposed to be a perfect system. New system is so flawed and so inflexible, it's pathetic. Expect you to work a ridiculous amount of hours with not even a thank you.