Question 1

Is Express Scripts a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Express Scripts have rated their employer with 3.1 out of 5 stars in 125 Glassdoor reviews. This is an average score with the overall rating of Express Scripts employees being 3.1 out of 5 stars. Search open Customer Service (CSR) Jobs at Express Scripts now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Express Scripts.

Question 2

Does Express Scripts pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Express Scripts with 3.4 out of 5 stars based on 125 anonymously submitted employee reviews. This is 6.1% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Express Scripts.

Question 3

What are the top reviewed jobs at Express Scripts?

Accepted Answer

Patient Care Advocate (190), Pharmacy Technician (120), Customer Service Representative (86), Senior Manager (64), Business Analyst (53), Director (47), Staff Pharmacist (47), Certified Pharmacy Technician (42), Manager (37), Project Manager (37), Prior Authorization Representative (36), Account Manager (35), Pharmacist (33), Software Engineer (28), Financial Analyst (25)

Question 4

What are the pros of working at Express Scripts according to real employee reviews?

Accepted Answer

"The benefits are good and varied." ((in 436 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 245 reviews)); "Great people to work with and many aspects of the business which were interesting to learn." ((in 170 reviews)); "Work from home sometimes is good." ((in 163 reviews)); "Flexibility and great coworkers WFH" ((in 68 reviews))

Question 5

What are the cons of working at Express Scripts according to real employee reviews?

Accepted Answer

"unable to retain top talent because of poor management" ((in 242 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 175 reviews)); "No training or management" ((in 73 reviews)); "Upper management does not care at all about employees!" ((in 72 reviews)); "It takes a year or more to remove bad managers." ((in 60 reviews))

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