Is Express Scripts a good company to work for?

Express Scripts has an overall rating of 3.1 out of 5, based on over 3,800 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 48% of employees would recommend working at Express Scripts to a friend and 32% have a positive outlook for the business. The best reviews about Express Scripts have been left by employees working as Senior Financial Analyst , Intern and Senior Product Manager .

Does Express Scripts pay their employees well?

According to anonymously submitted Glassdoor reviews, Express Scripts employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Express Scripts. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Express Scripts?

48% of Express Scripts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Express Scripts 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Express Scripts?

Patient Care Advocate (190) , Pharmacy Technician (120) , Customer Service Representative (86) , Senior Manager (64) , Business Analyst (53) , Director (47) , Staff Pharmacist (47) , Certified Pharmacy Technician (42) , Manager (37) , Project Manager (37) , Prior Authorization Representative (36) , Account Manager (35) , Pharmacist (33) , Software Engineer (28) , Financial Analyst (25)

What are the pros of working at Express Scripts according to real employee reviews?

"The benefits are good and varied." ((in 436 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 245 reviews)); "Great people to work with and many aspects of the business which were interesting to learn." ((in 170 reviews)); "Work from home sometimes is good." ((in 163 reviews)); "Flexibility and great coworkers WFH" ((in 68 reviews))

What are the cons of working at Express Scripts according to real employee reviews?

"unable to retain top talent because of poor management" ((in 242 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 175 reviews)); "No training or management" ((in 73 reviews)); "Upper management does not care at all about employees!" ((in 72 reviews)); "It takes a year or more to remove bad managers." ((in 60 reviews))

What are employees saying about Express Scripts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Express Scripts layoffs and their outlook for job security at Express Scripts in 2026.

What are the top reviewed Express Scripts locations?

Saint Louis , Franklin Lakes , Tempe , Orlando , Bloomington , Whitestown , Dublin , Indianapolis , Tampa , Saint Marys , Memphis , Columbus , Las Vegas , Port Saint Lucie , Charlotte , Mason , Phoenix , Fort Worth , Albuquerque , Minneapolis , Fairfield , Lake Mary , Liberty Lake , Pueblo , Philadelphia , New York , Irving , Cincinnati , Byfield , Harrisburg

Skip to content Skip to footer

Notifications

Express Scripts

Acquired by The Cigna Group

Express Scripts reviews

3.1

48% would recommend to a friend

(663 total reviews)

Tim Wentworth

58% approve of CEO

32% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

2.9

Culture & values

2.9

Senior management

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

663 reviews

Reviews about "Career Development"

Return to all reviews

3.0

Jul 23, 2014

All about the numbers in a lean environment

Staff pharmacist

Recommend

CEO approval

Business Outlook

Pros

Good work hours, good opportunities for improvement, good dress code, lots of celebrations of employee productivity every month. Lots of cupcakes and pizza all the time.

Cons

No personal growth unless you want to become a pharmacist manager or supervisor. Time off is generous if a slot is open on the week or day you desire. 401K is standard with a match from employer. Flex account third party requires additional documentation ALL the time. Job is not for the faint of heart if you see a high turnover in pharmacy technicians and pharmacist supervisors ( who are techs too).

1.0

Jul 22, 2014

Overall, pathetic.

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

Only thing that would be remotely close to a pro is that you get paid weekly, and you'll have a 40 hour per week schedule.

Cons

Besides the basic devaluing of the employees that are "overpaid" for there services. The constant micromanaging from management, the unwillingness to recognize and provide a safe environment for the employees to work mentally and physically, the harassing tactics that occur when an employee has a complaint about the work environment and/or management, the heavy load of work that is enforcement with no incentive except the basic concept being provided with employment. There are many clients contracted with the company that REQUIRE proper training that is NOT provided by management. When the negative comes back from the client, only the customer service department is reprimanded. There is no work/life balance, there is not one perk, there is no happiness from the existence called working for Express Scripts.

1.0

Jul 22, 2014

No commitment to training or development

Payor account manager

Recommend

CEO approval

Business Outlook

Pros

High Pay, good benefits, major industry

Cons

There is no formal and mostly no informal training program at all for new hires. Come with industry experience or be gone quick.

Express Scripts Response

11y

Thank you for your feedback. We are sorry you had an unfavorable work experience. We take employee appreciation seriously and believe it’s important for everyone to understand the work they do is valuable and makes a difference for the patients and clients we’re honored to serve. We offer recognition and employee appreciation programs that encourage leader-to-employee and employee-to-employee recognition. In addition, our compensation plan, coupled with our Total Rewards benefits package, is designed to ensure we are competitive and promote a pay-for-performance culture.

Viewing 532 - 534 of 663 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Humana

3.7★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

Jobs at Express Scripts