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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(558 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

558 reviews

Reviews about "Culture"

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1.0
Oct 23, 2012
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck that is the only positive there is

Cons

Management keeps upping the standards. They continue to expect more and more from their techs and don't give us anything in return. They keep putting questionable policies into effect and when they are questioned about them all you get is the run around about them. They want the company to be your number one priority, not your family or other prior commitments. Forget your personal life if you work for this company, your personal life becomes this company. They initiate mandatory overtime, take away quarterly bonuses or when they decide to give them back, they cut them because you didn't give them the very best performance you could have. They expect you to work job functions above your pay level but NOT get paid for it even though there is plenty of your own work that needs to be done. There is a complete lack of communication between departments.

3.0
Oct 23, 2012

Experience with Express Scripts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Express Scripts is a large Prescription Benefit Manager (PBM) that is a leader in the industry. They are very profitable due to streamlining their processes without sacrificing client or member satisfaction. The infrastructure across the organization seems to be well organized and the corporate culture is professional and employees strive for excellence.

Cons

Salaries appear to be slightly lower than industry standards, possibily because corporate center is located in St. Louis, MO. Response time is sometimes slow, depending on what functional area is involved. Legal and regulatory questions/issues seem to take a quite a while to to resolve.

2.0
Sep 26, 2012

ESI is not for Everyone!

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good. Opportunities for advancement in leadership exist if you have the energy, are willing to put yourself above your employees, and have the cunning to thrive in a highly political shark tank. It's a great company for those with the right personality and life situation.

Cons

Terrible for people with families and/or expectations outside work. Company doesn't seem to value its employees. Hard work is rewarded with more work. Company does not celebrate successes. Shareholders will always be taken care of before employees. Disrespectful behavior by (some) executives is tolerated and seemingly encouraged. Performance management methodology creates too much competition between employees and shifts emphasis from actual contributions to arbitrary actions like "visibility." Culture of being cheap. Suboptimal systems and processes abound.

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