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      Express Scripts

      Acquired by The Cigna Group

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      Express Scripts reviews

      3.1

      48% would recommend to a friend

      (757 total reviews)
      avatar

      Tim Wentworth

      58% approve of CEO

      32% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Compensation and benefits

      2.9

      Culture & values

      2.9

      Senior management

      2.8

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      757 reviews

      Reviews about "Management"

      Return to all reviews
      2.0
      Oct 1, 2014

      Writing is on the wall

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      We did get bonuses last year, we will probably not get those again I like what I do each day. Work life balance is not a problem for me The facilities are newish and pretty

      Cons

      Management is a mess. No reviews, one on one meetings are constantly pushed back or cancelled outright, feedback is hard to come by. Lay-offs always seem right around the corner. Overall business model is sketchy and it seems like earnings are going to keep falling, but the executives will always get their money. The merger with Medco was a mistake. Employees are numbers to management; I've been referred to as a 'budget item" Use of forced ranking is dehumanizing

      4.0
      Sep 30, 2014

      Patient care advocate

      Patient care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home Family environment Good hours Pay Good company

      Cons

      Changed position on us Pay Managers don't listen Hours change Position hard

      2.0
      Sep 28, 2014

      If you have any other choice, don't work here

      Prior authorization
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is a good introduction to phone based client services. They train you fairly well how to use the systems and interact with customers. Pay is decent for someone just coming into the job market.

      Cons

      Nobody in management or even supervisors are willing to listen to any ideas on how things could be run better. There is no life work balance, many people quit after our last shift bid (usually because they had younger kids and didn't want to stay till 9pm). You never know when your schedule is going to change or what it will be after the change, Office politics reins supreme here, everything is spread through the grapevine, both personal and business related topics. DO NOT JOIN THIS COMPANY AS A TEMP (this is what I did and they told us 90 days from the end of training would be when we were to be hired.... well that turned into 7 and half months).

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