Is Express Scripts a good company to work for as a Patient/Client Advocate?

Patient/Client Advocate professionals working at Express Scripts have rated their employer with 3.1 out of 5 stars in 204 Glassdoor reviews. This is an average score with the overall rating of Express Scripts employees being 3.1 out of 5 stars. Search open Patient/Client Advocate Jobs at Express Scripts now and start preparing for your job interview by browsing frequently asked Patient/Client Advocate interview questions at Express Scripts .

Does Express Scripts pay Patient/Client Advocate employees well?

Patient/Client Advocate professionals rate their compensation and benefits at Express Scripts with 2.9 out of 5 stars based on 204 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Patient/Client Advocate salaries at Express Scripts.

How happy are Patient/Client Advocate professionals working at Express Scripts?

42% of Patient/Client Advocate employees at Express Scripts would recommend their employer to a friend. This rating has increased by 243% in the past 12 months. Patient/Client Advocate professionals have also rated Express Scripts with a 2.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at Express Scripts?

Patient Care Advocate (190) , Pharmacy Technician (120) , Customer Service Representative (86) , Senior Manager (64) , Business Analyst (53) , Director (47) , Staff Pharmacist (47) , Certified Pharmacy Technician (42) , Manager (37) , Project Manager (37) , Prior Authorization Representative (36) , Account Manager (35) , Pharmacist (33) , Software Engineer (28) , Financial Analyst (25)

What are the pros of working at Express Scripts according to real employee reviews?

"The benefits are good and varied." ((in 424 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 260 reviews)); "Work from home and good management" ((in 169 reviews)); "Great people in "the trenches" who are dedicated and want to "do the right thing."" ((in 163 reviews)); "once taking calls its not bad but still not great and the culture is not great" ((in 66 reviews))

What are the cons of working at Express Scripts according to real employee reviews?

"unable to retain top talent because of poor management" ((in 240 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 166 reviews)); "No training or management" ((in 77 reviews)); "Upper management does not care at all about employees!" ((in 71 reviews)); "While there I had 3 different supervisors and witnessed 3 people quit on the team." ((in 61 reviews))

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Express Scripts

Acquired by The Cigna Group

Express Scripts Patient/Client Advocate reviews

3.1

42% would recommend to a friend

(204 total reviews)

Tim Wentworth

26% approve of CEO

8% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

2.9

Compensation and benefits

2.7

Work/Life balance

2.3

Career opportunities

2.2

Senior management

Patient/Client Advocate employees have rated Express Scripts with 3.1 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most Patient/Client Advocate professionals have a good working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Patient/Client Advocate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

204 reviews

1.0

Mar 13, 2019

HORRIBLE!

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

The pay and benefits are fantastic, and they will do payroll deduction for car insurance for you. You do also get discounts on products, and occasionally they will give you free food.

Cons

Favoritism, if you are not kissing up to the supervisors, than you will go no where within the company. Was told I didn’t need my eyes to see to drive or do my job when i attempted to get accommodations. Was advised to purchase my own products for their computer systems.

1.0

Nov 26, 2018

Ok place to work

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

You are paid poorly for the amount of work you do.

Cons

Having to run to the bathroom cause they dont want you away from your desk for more than 3 minutes. Non stop calls. Low pay for the hard work you do.

4.0

Nov 15, 2018

Patient Care Advocate

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Competitive Pay, lots opportunity to advance, and lots of overtime

Cons

Can be hectic from time to time dealing with angry patients. Some supervisors show favoritism, and it can be a lil unorganized from.

Express Scripts Response

We appreciate you taking the time to share your review. It’s great to hear that you were happy with the benefits, wages and advancement opportunities. We’re sorry to hear about your experience with favoritism and organization. That is not what we intend for our culture, and we encourage you to share this feedback with your leadership. We thank you for your service to Express Scripts.

Viewing 61 - 63 of 204 Reviews

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Express Scripts reviews FAQs

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Express Scripts Patient/Client Advocate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

HORRIBLE!

Ok place to work

Patient Care Advocate

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