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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(757 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

757 reviews

Reviews about "Management"

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2.0
Aug 8, 2012
Recommend
CEO approval
Business Outlook

Pros

When we were Medco it was a great place to work. Supervisors let you do your job without hovering, very patient oriented. Good pay, great hours.

Cons

Very uncertain future, losing a couple of major accounts, very low work volume, management mum about which facilities will close, hard to smile much at work anymore. Management are all nothing but bean-counters, a dollar is all they care about. Employee satisfaction is at the bottom of their list.

2.0
Aug 5, 2012

Wait and See

Recommend
CEO approval
Business Outlook

Pros

Medco was a great company to work for. They showed their appreciation for their employees through both pay and the WOW program. We will see if Express Scripts can continue that

Cons

Leadership does not communicate with management in the sites let alone employees, the plan that they are working on to merge the 2 companies. We are now seeing employees being laid off and have no idea who is next or what the overall goal is. This is highly demporalizing to the employees and the atmosphere at work has plummeted as a result. Management is in no position to help the employees through this because they have not been informed either.

2.0
Jul 26, 2012

Medco Had A Good Thing Going

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, benefits, and location is good for the time being. That may change, no one seems to know.

Cons

An atmosphere of secrecy looms over the day to day operation. There is no room to grow as an individual and management does not care about you contributions. Submit a simple solution to a productivity problem? You'll be told it's a great idea before you are told to cease development. Even if there was no cost to the company. Poorly managed doesn't say enough. They announced that we would be starting to use a new software platform which we were told was not finished, had several bugs, and required dozens of work-arounds they already knew about before we even started using it. But here they were all ready to put efficiency, productivity, and customer data on the line with unfinished (and already out-dated) software. Then the day it was supposed to launch we are told there was a problem deploying it and it would be another week. A week goes by and another hiccup stalls their brilliant scheme. Two weeks later we are told it is suspended indefinitely due to major problems. They were willing to knowingly use broken software to run critical portions of the operation involving clinical drug checks, protected patient information, and patient safety. And those of us that would have had to use this to perform our jobs would have been scrutinized and micro-managed for not being able to overcome the glaring problems they gave us. Unacceptable.

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