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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(3,491 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Express Scripts has an employee rating of 3.1 out of 5 stars, based on 3,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express Scripts employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Sep 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Salary is on the high end of market value and benefits are on the better end of most corporate gigs.

Cons

Management is horrible. Work/life balance is non existent. My direct supervisor, who had no real power, was great, but anyone director level or above is completely out of touch about the complexity of the business and systems. Employees are only valued with lip service. This is a Fortune 50 company and employee appreciation day consisted of watered down chili and a .39 cent mini flashlight? I appreciate that there actually IS an employee appreciation day, but that is so cheap when the company is making record profits. I'd rather have nothing than such a chintzy display. I know most companies have been struggling in the recession, but ESI has not and they've been cutting jobs, benefits, increasing workloads etc as if they were in dire financial straits. Why? Because they can take advantage of workers in a bad economy. I mean why eliminate casual Fridays at locations that don't really have client contact? What is the purpose in that? To show the employees who is boss literally. It was by far the worst 4 years of my professional life and I used to work in a group home where I had to brush dog crap out of someone's teeth and change people's diapers and THAT was a better job than working at ESI. No amount of money made it worth it to stay there. I am now at a place where I am respected and treated with dignity and have a great work/life balance. Once the economy improves, I'm sure people will leave ESI in droves until management is forced to begin treating their employees like valued human beings again in order to have any staff at all.

1.0
Mar 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Company provides decent vacation time but very little else. You will also have trouble actually taking your vacation time each year.

Cons

Company uses "forced rankings" for performance reviews which leads to a very destructive work environment. Regardless of performance 10% of employees are put in bottom ranking meaning no raise.

1.0
Jan 3, 2016

Disappointing

Recommend
CEO approval
Business Outlook

Pros

They allow work at home for the technology department most of the time.

Cons

Morale is terrible, they do horrible job letting employees know they care. We are constantly under staffed, and it seems like the solution is additional micro-managing. Rather then hiring a decent technical personal, at a reasonable salary, they bring in inexperienced junior people, which isn't inherently bad, people have to start somewhere, but they refuse to give people quality training and coaching to get them to be senior level people.

Viewing 85 - 87 of 3,491 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.