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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(559 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

559 reviews

Reviews about "Culture"

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5.0
Jan 1, 2019
Recommend
CEO approval
Business Outlook

Pros

I worked in the Call Center and loved every moment of it. Great Working Environment. Good Communication between co workers, and management. Great benefits.

Cons

There really are't any cons i can think of.

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Express Scripts Response
7y
We’re glad to hear about the successful communication in your department – but we’re ecstatic to hear how much you love your job and enjoy the benefits offered. Thank you for sharing your opinion. We’re grateful for the work that you do!
1.0
Dec 29, 2018

Pity for those not at the top of the food chain

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My colleagues were nice. I met the CEO, Tim Wentworth, a few times and he genuinely seemed to care about the company and employees.

Cons

The higher up the management chain you are, the busier it seemed they were watching their backs rather than helping clients and patients. Managers/VP’s have no problem throwing their direct reports under the bus to save their own skins if/when it suited them. I believe in chain of command, but it is so rigid at ESI that people would get in trouble with their boss, if they even said something business related in passing to someone higher up. I was reprimanded severely once for proactively providing another department reminder information regarding an annual mutual project. My VP was easily threatened if ideas didn’t seem to generate from him to other departments./VP’s. This is/was a common phenomenon with VP’s because of their overinflated egos which seemed to be a requirement to move up. Moral in my department was pretty much non existent but what do you expect when turnover has been astronomically high since Medco/ESI merger? You’d be hard pressed to find any Medco employees left. There were 8-9 major RIF’s in the short time I was there. Promotions, opportunities to advance and raises in my department were heavily based on if you were liked, rather than your annual performance reviews, merits or achievements.

2.0
Dec 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance There are some very talented people

Cons

Pay is below industry average for IT Management and leadership are blind, refuse to work with each other/communicate Lots of higher ups have political agendas, don't really care about the client/end user and only focused on big projects that give them visibility resulting in overlap or duplication of efforts Lots of copy paste of mediocre/crap code Stack ranking-management refuses to acknowledge it but only 1-2 people under a team are going to get that promotion no matter how well you do Directors and above really like to throw people under the bus Lack of collaboration/innovation--they vouch for such a culture but rarely practice it. Instead of promoting each other, lots of teams do not embrace it. Frat boy culture - beware, especially if you are a female in IT. Definitely seen some sexual harassment borderline lawsuits occur.

Viewing 169 - 171 of 559 Reviews

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