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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(559 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

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559 reviews

Reviews about "Culture"

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1.0
Nov 19, 2018

RUN AWAY FROM THIS PLACE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very few-benefits not good, pay is not good, expectation of a 70 hour work week (if not more), horrible management all the way up. The Express Way values are written everywhere but largely ignored by management. Nepotism, favoritism, unfair work policies, toxic work environment, unrealistic goals, and just plain terrible people.

Cons

Completely clueless management-Site Director was not aware where I sat after running the place for two years. Never left his office. Never engaged with employees. His VP was worse-would fly in once a quarter without a clue in the world how our business ran, but would sit us down and give advice. Of course, it was all wrong, and she was condescending and rude, but we smiled through it. The business plan changes every six months, so whatever you were working on the last six months needs to be thrown out because the focus is now elsewhere. I cannot recall working for a company that cared so little for it's employees. The company thinks of them as replaceable cogs in a wheel.

1.0
Oct 28, 2018
Recommend
CEO approval
Business Outlook

Pros

-Benefits are decent -You're earning income -w/ the potential for bonuses (paid holidays) -6 hours and a few minutes of PTO every two weeks are earned

Cons

EVERYTHING ELSE!!! (for me working here was just straight up miserable) -calls are BACK TO BACK TO BACK TO BACK -makes other call center jobs seem like a walk in the park -they carry on about their "express way values" - but its BS -training was terrible- ONLY because it does not prepare you for ANYTHING you'll go through on the phones-only thing I really took out of training was how to navigate the system -not paid enough for the way you're treated and spoken to on the phones (called out of name, threatened, and all other sorts of discriminating communication) -they expect life to not happen , so if anything comes up you better hope you have some pto saved up bc you'll get an occurrence -team leads don't help like they try to make it seem like they do, just there for coaching thats about it -A LOT of system issues & they still want you taking calls, even when you can't help -other people in management aren't really any help either -would not recommend for parents or anyone in school -because it's just ONE BIG HEADACHE ! -different departments are CLUELESS to their job to some it up the job is NOT for everybody

Viewing 172 - 174 of 559 Reviews

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