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Express Scripts

Acquired by The Cigna Group

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Express Scripts Sr. Product Manager reviews

4.0

99% would recommend to a friend

(25 total reviews)
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Tim Wentworth

100% approve of CEO

99% positive business outlook

Sr. Product Manager employees have rated Express Scripts with 4.0 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Sr. Product Manager professionals have a good working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Sr. Product Manager professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

25 reviews
2.0
Jun 26, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits package is slightly above-average relative to the industry. Annual bonus payouts can be generous based on individual and organizational performance.

Cons

Most of the negative feedback I'd like to share revolves around the annual performance evaluation process, which forces the workforce into Stretch (20%), Target (70%) and Threshold (10%) categories. As a people leader, I was constantly fighting with Sr. Leadership to keep my staff from receiving a Threshold rating, just because Sr. Leadership needed to fill up the Threshold "bucket". Several years in a row, I was forced to rate certain of my direct reports as Threshold performers, even though I recommended them to receive Target or Stretch ratings. This system prevents employees from being fairly and accurately evaluated, and leaves employees feeling that, no matter how hard they work, the forced ranking system dictates your performance outcome, not your actual performance. Every Manager I knew felt the same way. This totally dysfunctional system breeds an excessive, unnecessary level of competition among colleagues, and others simply lose their desire to do a good job. For years, I thought ESI represented the culture of modern corporate America, and that any Fortune 100 company would likely hold similar values. Now that I'm working for another Fortune 100 company, I can say with confidence that ESI is the exception, and that there are still large American corporations willing to put employees first. ESI is a miserable place to work.

1.0
May 10, 2013
Recommend
CEO approval
Business Outlook

Pros

salary, facilities, strong business outlook

Cons

An extreme case of passive aggressive organizational culture, conflict management techniques that rival WWE farces, mid level staff management that is utterly untrustworthy and not at all above sacrificing staff to maintain their own status, a 'get it done now' work ethic that is blind to the consequences of haste and poor planning for sustainability, and tries to blame implementation teams post deployment, regardless of their guidance, and, I kid you not, the worst company coffee in St. Louis. I am not joking. Advancement is possible, but only through personal relationships. Merit is not a factor, who you know and how you serve them is. In this respect this organization takes cliques to the furthest extreme I have ever seen in my career, and I have never seen an organization with a more vindictive response to any perceived challenge or dissent voiced by any employee.

1.0
May 8, 2012
Recommend
CEO approval
Business Outlook

Pros

In past years you could cash in on 200% bonuses and double your projected bonus payout. PTO was permitted with advanced notice.

Cons

Advancement is based largely on who you know and are friends with. It is not uncommon for qualified people get passed over for others having cozy relationships with senior managment. Competency level of people with seniority is fairly low because those with talent typically move on after two years. Excessive hours at the office or online is either expected or imitated. Bonus payouts to contributors are at the whim of senior management.

Viewing 22 - 24 of 25 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.