employer cover photo
employer logo
employer logo

Express Scripts

Acquired by The Cigna Group

Is this your company?

Express Scripts reviews

3.1

48% would recommend to a friend

(663 total reviews)
avatar

Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

663 reviews

Reviews about "Career Development"

Return to all reviews
3.0
Dec 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits! Excellent job opportunities. Great hours with minimal overtime. Overtime is typically voluntary. 6 paid holidays per year on top of paid time off!

Cons

Lack of communication between shifts. Little or no room to grow with the company. ESI tends to prefer hiring from outside rather than promoting from within. Little to no accountability.

4.0
Dec 22, 2017

PCA entry level

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

**The company has awesome health care benefits that they offer you from the start of your employment. They even take an entire day of your training to review the many options that they have in regards to health care. **They have implemented a new bonus program that awards PCA's a monetary bonus that they can earn every two weeks based in their post-call survey scores and also completing alerts on a members accounts (which are worth $.15 per point and rack up fast!) ** You earn paid time off on every single check, and you can schedule paid days off based on your balance. Holiday pay$$$ **Opportunities for growth and development. You receive frequent coachings that help to guide you in becoming more efficient in your calls. Many people are able to move up within the first 6 months. **Future PCAs - when I was researching this company prior to accepting the job offer I wish someone had gave me honest insight on how stressful it really was. This job is SO stressful. I literally dread coming in every day, but on the first call that I can resolve, that dread starts to dissolve. This job can be VERY rewarding, especially when you are able to resolve a patient's issues and they tell you that you are doing a good job. BUT if you are looking to just collect a paycheck without having to apply yourself, I promise you that this job is not for you.

Cons

**This job is not for everyone! I went home on my first day and bawled my eyes out because it was so stressful and I felt like I would never be able to become efficient on the phones and navigating the accounts. (I DID EVENTUALLY CATCH ON THOUGH!) If you are the type of person that will crack under pressure, this will not be a good job for your mental or physical health! People can get very upset (understandably) because we are handling their prescriptions and sometimes there are delays with them receiving them which can be life threatening! **Frequent changes in operating procedure. If you dislike change, this will not be a good fit for you.

4.0
Dec 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Joined about 2 and half months ago, Express Scripts is very good organization to work for. Great managers who are very supportive and coach individuals. Peers and colleagues are fun, helpful and caring.

Cons

Nothing seen at this time.

Viewing 247 - 249 of 663 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.