ESI doesn't care one bit about it's employees OR customers, $$$ is the only thing it sees
Pros
Hard work is rewarded with reduced hours, aka "Flex", meaning that if you can achieve your numbers then you are allowed to leave early with full pay. Casual dress code. I believe that I received good compensation for my role within the company.
Cons
This company has no empathy and has demonstrated absolutely zero consideration for its employees, many of whom have been with the company for 10 or even 20+ years. My pharmacy was closed this month after years of high performance and being a leader in problem solving and handling unique queues. Absolutely no warning was given. Everyone was simply pulled into a massive meeting and informed that the pharmacy would be closing in two weeks. Although my last day has come and gone, I still have no idea if I will be getting a severance package of any kind (although, knowing what I do of Express Scripts, I doubt it). Beyond my issues with how this closing was handled, Express Scripts has very high expectations, the rates required to leave early are extreme and quality standards are very strict. I was allowed 1 error per approximately 300 prescriptions - anything above that warrants being put on a "step" program which is essentially probation. There is little to no upward mobility unless you want to be a supervisor. Although steps have been taken to provide more positive reinforcement, at the end of the day negative reinforcement is what I felt in this job.
