Is Express Scripts a good company to work for?

Express Scripts has an overall rating of 3.1 out of 5, based on over 3,800 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 48% of employees would recommend working at Express Scripts to a friend and 32% have a positive outlook for the business. The best reviews about Express Scripts have been left by employees working as Senior Financial Analyst , Intern and Senior Product Manager .

Does Express Scripts pay their employees well?

According to anonymously submitted Glassdoor reviews, Express Scripts employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Express Scripts. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Express Scripts?

48% of Express Scripts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Express Scripts 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Express Scripts?

Patient Care Advocate (190) , Pharmacy Technician (120) , Customer Service Representative (86) , Senior Manager (64) , Business Analyst (53) , Director (47) , Staff Pharmacist (47) , Certified Pharmacy Technician (42) , Manager (37) , Project Manager (37) , Prior Authorization Representative (36) , Account Manager (35) , Pharmacist (33) , Software Engineer (28) , Financial Analyst (25)

What are the pros of working at Express Scripts according to real employee reviews?

"The benefits are good and varied." ((in 436 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 245 reviews)); "Great people to work with and many aspects of the business which were interesting to learn." ((in 170 reviews)); "Work from home sometimes is good." ((in 163 reviews)); "Flexibility and great coworkers WFH" ((in 68 reviews))

What are the cons of working at Express Scripts according to real employee reviews?

"unable to retain top talent because of poor management" ((in 242 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 175 reviews)); "No training or management" ((in 73 reviews)); "Upper management does not care at all about employees!" ((in 72 reviews)); "It takes a year or more to remove bad managers." ((in 60 reviews))

What are employees saying about Express Scripts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Express Scripts layoffs and their outlook for job security at Express Scripts in 2026.

What are the top reviewed Express Scripts locations?

Saint Louis , Franklin Lakes , Tempe , Orlando , Bloomington , Whitestown , Dublin , Indianapolis , Tampa , Saint Marys , Memphis , Columbus , Las Vegas , Port Saint Lucie , Charlotte , Mason , Phoenix , Fort Worth , Albuquerque , Minneapolis , Fairfield , Lake Mary , Liberty Lake , Pueblo , Philadelphia , New York , Irving , Cincinnati , Byfield , Harrisburg

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Express Scripts

Acquired by The Cigna Group

Express Scripts reviews about "benefit"

32% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

2.9

Culture & values

2.9

Senior management

2.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

871 reviews

3.0

Oct 12, 2022

FP&A at Express Scripts

Financial analysis advisor

Recommend

CEO approval

Business Outlook

Pros

Health benefits are second to none. Decent PTO structure and other incentives.

Cons

Upper level management not transparent when attempting to perform salary reviews. HR gives no insight as to why someone receives "x"% raise vs another person.

4.0

Dec 16, 2022

Good place to work

Contract specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, flexibility, team work, structure

Cons

The company is somewhat political in advancement

4.0

Dec 22, 2022

Esi

Rtl

Recommend

CEO approval

Business Outlook

Pros

Benefits and flexibility is great

Cons

Expecting to know it all

4.0

Dec 21, 2022

good

Clinical account executive

Recommend

CEO approval

Business Outlook

Pros

Good culture, happy people, benefits are good

Cons

Large, communication sometimes is an issue

4.0

Oct 5, 2022

Experience a plus

Operations advisor

Recommend

CEO approval

Business Outlook

Pros

work from home, good benefits, enjoyable peers

Cons

company could provide more competitive Salary, work-life balance

1.0

Sep 22, 2022

DO NOT RECOMMEND Express Scripts Canada

Sr manager software engineering

Recommend

CEO approval

Business Outlook

Pros

Not much to share for Pros. The vacation days include sick days and the benefit package is minimal

Cons

The President of Express Scripts Canada is MIA for everything from BBQs to important client meetings. He boasts about being an employee focussed organization but is working the people to the bone and does not seem to care. Some of the IT people are working 60 hour weeks with no end in sight. The leadership team seems ok, but they do not seem to care that their boss is checked out. Paid Time Off is not negotiable, it includes Personal Days and Sick Days as well as Vacation Days. You best not get sick because you wonm't have any time left to take for vacation. The benefit package is mediocre The salary is well below what the market is

3.0

Aug 31, 2022

It was very corporate centered

Licensed practical nurse (lpn)

Recommend

CEO approval

Business Outlook

Pros

Pay for my role was good, benefits are decent.

Cons

The environment is very corporate and does not value employees. They definitely do the "you went above and beyond but we're not going to promote you or give you any opportunities, also your metric will be meets expectation" also very favorites based on promotions.

2.0

Oct 28, 2022

Ehh

Rtl

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good work from home program

Cons

Low pay, unqualified people getting promotions when you know you’re the only one that’s really qualified for them

3.0

Aug 11, 2022

Good job, little opportunity for advancement

Product advisor

Recommend

CEO approval

Business Outlook

Pros

Salary and Benefits Flexibility with hours

Cons

Very little opportunity for advancement

Viewing 31 - 33 of 871 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

FP&A at Express Scripts

Good place to work

Esi

good

Experience a plus

DO NOT RECOMMEND Express Scripts Canada

It was very corporate centered

Ehh

Good job, little opportunity for advancement

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