Express Scripts reviews about "training"

Did not like the hours. I worked the later shift & the other departments - billing/ insurance were not open for business. I was not able to immediately provide an answer or transfer the patient to that department.

It's Express Scripts, so the pharmacy benefits are as terrible as the age-old "Medco" reputation goes. As for the work, there were many false promises without follow through. There was no training to speak of, everyone was just thrown to the wolves and expected to perform. Management spends more time eating food in conference rooms than working. I knew it was not the job for me within the first 3 days, but I stuck it out as long as I could, hoping for those "promises" to come through.

Worked lots of weekends and holidays, often without comp days. Lots of turnover, poor communication between mgmt and staff, no training.

Pay should be higher for position. Training wasn't actually training and they pretty much threw us on the phones and no one knew what they were doing to perform the job well. Be sure to be ready for unexpected changes and switching between multiple supervisors at a time.

Demanding deadlines. Marginal Tools. Inexperienced "leaders" who treat employees and contractors like indentured slaves. Lack of training and complete chaos nearly all the time. Failing outsource model. Projects have 7-10 gate keepers and only 1 or 2 workers. Very stressful.

Numbers driven where across all departments you are require to submit your "numbers" that is used to determine business needs and jobs. Previously was hired under Medco where the focus was Training and Quality to improve Patient experience, ESI is far from that concept and the number of what you've done is more important than the quality of work. The pay was ok but not compensated as well as the former company Medco.

Horrible treatment by "boss". Received very little training, supervisor would not communicate and treated me like dirt. Paid my Karma 10 times over when having to deal with this one.

The culture at KC UBC is toxic. Employees got in trouble for complaining from upper management when we requested more training. UBC prefers people who work to meet the minimum and fly under the radar. They prefer to be reactive rather than proactive because being proactive involves too much effort. Negative reactions when you try to go above and beyond.