Express Scripts reviews about "upper management"

IT Upper Management in Bloomington said they wanted Power... Who says that? Many of them have no hands on experience and had relied on HP and other vendors to make decisions for them. Legacy Medco IT people have the experience and knowledge but were usually the first ones out the door during cuts.

Lots of favoritism from upper management

They only care about making the Pharmacists happy. Upper management take the time to come on the floor and speak with and interact with the Pharmacists. They set out rate/hour unrealistically high to acheive and expect zero errors to be made, then berate you if you make errors or cannot acheive the high rate. The pay is low for your knowledge and they treat non pharmacist as "monkeys" that are incapable of having any intelligence or knowledge at all, even though there are many non pharmacist employees degrees, licenses, and certifications.

poor upper management, no sick days (under federal grounds), hours stretch and shrink too much, not flexible with disabilities, no opportunities to advance in position unless you're close with management.

I wish there were more woman in IT and upper management but that’s just IT in general.

No work life balance, large turnover, culture and values are well spoken but not lived by upper management

It's like high school, a lot of clique networks, trash talking and gossip. It's not unusual for supervisors and leads to have relationships with lower level techs. Express scripts' internal culture is typical office politics, it's about who you know and not your skills - you will not advance if someone on the 'inside' network doesn't want you to have that position. There are people in upper management who got their jobs the same way, which creates a lot of messes throughout every level of the company. CEO George Paz was too cheap and destroyed the company's reputation, which is why so many client contracts are not being renewed. Current CEO Tim Wentworth is a Theater graduate and running a pharmaceutical company, that should tell you enough. ESI is under several legal messes and layoffs, while many employees go into work everyday with barely enough work because ESI is 'overstuffed' = more layoffs on the way. Instability is ESI's moto. They're quick to hire, quick to fire, quick to ruin something good (it's cyclic at ESI for things to be good, upper management wants to make 'changes', changes make everything a disasterous mess, they boot the bulk of the 'change' and things get good again, repeat). Jump ship before it's too late, I don't see DOD renewing their contract with ESI because they've dropped the ball too many times. Through all the messes and treating employees like garbage, CEOs and executives still get paid their base salary of millions on top of their 7 figure bonuses.

Upper management does not seem to address the gorilla in the room, the fight with Anthem. Both parties seem to just sling mud in the courts...like Kim JongUN versus the Donald.

Long hours, understaffed, no direction from leadership, favoritism, projects started then stopped halfway through development due to upper management change of direction. Employees treated as numbers instead of humans. Expected to work late nights and weekends. No consideration for employee longevity