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Eze Software

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Eze Software reviews

3.8

72% would recommend to a friend

(626 total reviews)
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Michael Hutner

74% approve of CEO

66% positive business outlook

Eze Software has an employee rating of 3.8 out of 5 stars, based on 626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Eze Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

626 reviews
3.0
Dec 16, 2015

A once great company sliding into mediocrity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Eze is still a great place to start out and build your career in Fintech, especially for recent college grads. Heavily team focused, you will work with some extremely bright people beside you and those folks will help you get you through the tough times...if you fit in. If you don't, good luck because this isn't an environment where you can thrive on your own. You will make a lot of great friends here and learn/hone many different hard and soft skills required to succeed here and elsewhere. Despite recent changes, there are still a few good perks left.

Cons

Tough Environment to succeed in. No good training program for those entering directly into consulting and no good career development for 90% of those in consulting or otherwise. This is often a sink or swim type atmosphere. Clients are often angry because the software doesn't work as expected or the implementation/project was handled by someone totally inexperienced because of high turnover on the teams. Clients are also unreasonable, rude, unappreciative, and demanding. Company is changing for the worse with the new CEO who lacks strong interpersonal skills and often hides behind mass companywide email updates. Pete is a stark contrast from Tom who always connected with folks personally and whose primary concern were his employees. Once great salaries and benefits that were befitting of the responsibilities and stresses of the job are being eliminated. Salary caps were instituted recently and many above those caps are being weeded out as the company looks to replace folks with cheaper inexperienced employees who aren't paid enough to care about the quality of work they do. Over the past year, there has been a flood of departures of some of the best and brightest from the company. Benefits are slowly but surely eroding just like the great company Eze used to be. The upcoming changes to the new client service model will undoubtedly be poorly executed which may leave many folks in difficult situations.

1.0
Jun 17, 2018

Eze Software is terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working here.

Cons

Eze software is a toxic environment where the managers are out to lunch and the employees constantly undermine each other. There's no sense of company culture, especially in the quality assurance department. The work is medial and not fulfilling. My friend left after working here for 3 months because he couldn't take it anymore. His coworkers tormented him every day. If you value your sanity and happiness do not work here.

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Eze Software Response
8y
Thank you for your feedback. While I don’t agree with the way you have characterized Eze, I’m sorry to hear that you didn’t enjoy your time here and wish you all the best in your future endeavors.
1.0
May 21, 2018
Recommend
CEO approval
Business Outlook

Pros

There are still some great people at this company who are drastically being undervalued by management.

Cons

Not sure where this company is headed. Went through a major client service restructure that clients don't seem to love. A lot of veteran talent is leaving, and it is difficult to train new employees. Work is going up, salaries and wage increase percentages are down.

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Eze Software Response
8y
Thank you for your feedback. Our ship may have altered its course, but it is definitely not sinking. Our best days are ahead! Our employees are our single greatest asset, and not only do we value them, but we are committed to investing in them. I am proud of our strong pay for performance culture which we have reinforced with some changes to the promotion and merit cycle this year. We believe paying competitively is part of the employee proposition and that is why we’ve invested in benchmarking all of our roles to ensure we continue to lead the industry in compensation. In addition to compensation, we encourage employees to think broadly about the opportunities to advance their careers at Eze, and are proud of an open culture where they are encouraged to gain experience in a variety of settings and projects. We are proud to offer many career development programs, including Eze Scholars, the Sabbatical program, the mentor program, free trainings and courses in our online learning portals, and secondments to our clients, to support employees in these endeavors. Client service is critical to our business – it always has been and always will be. And as we've grown globally as a company, we have scaled our service model to address our clients’ needs. Growth for any company is an evolutionary process. It not often perfect, but it is necessary to be successful. During these changes, we have endeavored to be as honest and transparent as possible about the challenges we've faced. Most recently, we launched the Personalized Client Experience, several initiatives which collectively address the needs our clients identify as most critical and are in response to feedback we’ve received from our client service colleagues. Our goal is to never stand still, to keep adapting and iterating to be better than we were yesterday. If you have questions about our vision or strategy, please feel free to stop by my office or send me an email directly, I’d be happy to have a discussion with you.
Viewing 13 - 15 of 626 Reviews

Glassdoor has 650 Eze Software reviews submitted anonymously by Eze Software employees. Read employee reviews and ratings on Glassdoor to decide if Eze Software is right for you.