FMG Suite reviews

3.9

70% would recommend to a friend

(151 total reviews)

Dave Christensen

100% approve of CEO

53% positive business outlook

FMG Suite has an employee rating of 3.9 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FMG Suite employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

151 reviews
1.0
Jul 7, 2017

Run Away...Fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company used to be great until the CEO took time off and other management stepped in. The only pro is that your coworkers are nice and there's free coffee.

Cons

Since the CEO stepped back, the culture has entirely disappeared. Clueless management refuses to hire more so employees are overworked yet also unmotivated because you'll be expected to take on more work for the sake of padding your resume - but you can forget about a pay raise to go with it. Tons of employees have quit in the last six months or so and many more will continue leaving in the coming months. Most of us employees talk about looking for new jobs because it's so depressing here.

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FMG Suite Response
8y
There's no sugar coating it, it sounds like you've had a rough experience—at least, as of late. We owe you an apology for that. You're right, we are right in the middle of some big transition/growth. That's meant that some of the things that we may have taken for granted have fallen to the wayside. Add to that, some of the things that were a great fit in the past, simply don't work with a company of 150. One of the big mistakes that companies can make as they grow is to assume that what made it wonderful in the past, is what will make it delightful in the future. So while we do want to hang on to many of our cultural elements, we really want to be better than that and evolve as well. That means that some amount of experimentation, exploration, and uncertainty lie ahead of us. The goal is to craft something even stronger. One of the things, we debate and struggle with is this notion: "Being small enough that each employees interacts with a great CEO is an advantage, but it's not scalable; so, how do you create a great culture without that easy intimacy?" The bulk of our answers and guidance will come from exactly what you advised: listening to our employees and doing a better job of it. Thank you for your thoughts, they're helpful.
1.0
Jan 5, 2015

Out of Touch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job if you're just starting out in the industry. Good work/life balance for some.

Cons

Owner is completely out of touch and petty. There is a "boy's club' attitude in the office. You only get a raise if the company feels a mass exodus coming on or you threaten to leave. Management lacks even the most basic understanding what their departments entail. Clients are allowed to walk all over employees, including swearing at them, leaving threatening voicemails and being called sexist or racist slurs; meanwhile, management says it'll be handled, which involves them apologizing to the client for having to deal with YOU. If you're a hard working employee that likes to feel empowered and appreciated at work, you should keep looking.

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FMG Suite Response
11y
Thanks for taking the time to give us some feedback. It sounds like FMG Suite really let you down. We have thousands of clients, and with that many clients to take care of, our team is exposed to the full range of human character: from sweet and pleasant to, well... the opposite of sweet and pleasant. Client work is always going to involve some of this. That said, you're right we could improve how far we let these interactions go and your feedback is appreciated. Any client that is backwards enough to call one of our employees a sexist or a racial slur, will no longer be a client of ours; there never has been nor will there ever be an exception to this. All an employee needs to do is report this to their lead and someone from management will end the client relationship from there. We agree, nobody should have to put up with that and, to make sure that you're feedback in this respect was taken seriously, we met as a management team today to make sure that there was no ambiguity on our end. It's true our retail work doesn't run Agile, we adhere to an agency model because it's a better fit for our customers. However, our Dev team, (who build our web apps and enterprise client software) do run Agile: complete with Product Owner, Scrum Master, Developers (each with different velocities), and SMEs all executing within a 2-week sprint. It sounds like we could be better about iteration on the particular tools that you used. In hopes to improve in this area, we've doubled the size of our dev team this year. We'll also think about taking it easy on the number of photos that we take at company get togethers. Thanks again for the feedback. If you're open to giving us more specific feedback, please email us at feedback@faulknermediagroup.com (and don't forget to use 10-minute Email if you'd prefer to keep your anonymity).
3.0
Sep 19, 2023

Underpaid

Recommend
CEO approval
Business Outlook

Pros

9/80 schedule with every other Friday off. Great team!

Cons

Pay is ridiculously low. When asking management for a raise, they will say you get an annual raise, last year I got a raise of $.25… yippee! The manager isn’t the best, very disorganized and has way too much on her plate. This position title is a bit deceiving, it’s a glorified account manager position. The work is a lot, managing 50 + financial advisor accounts is way too much for the pay you’re getting. No opportunities for growth whatsoever, they say you should go to the town halls to look at opportunities, but they are the same pay or lower. Turnover for this position is so frequent, once you hit the year mark you’re so over it.

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FMG Suite Response
2y
Hey there, We appreciate the open and transparent feedback. We just wanted you to know that we've seen it and we hear you. Thank you
Viewing 4 - 6 of 151 Reviews

Glassdoor has 156 FMG Suite reviews submitted anonymously by FMG Suite employees. Read employee reviews and ratings on Glassdoor to decide if FMG Suite is right for you.