FastSpring reviews about "people"

It's a growth company so you have to juggle a lot at once

Couple years ago there was huge churn due to two toxic people on the team that were trying to take the office in another direction. It has caused some bad reviews unfortunately but gladly we were able to come back from that. communication between the US and Euro can be delayed Need more admin/IT on the ground in amsterdam major lack of diversity in the US sales team benefits not on the same level as US - this should be the same across the board or inline with amsterdam standards

Employees were treated like expendable machines and only seen as a cost, never to be trusted. They were not to be treated like humans and they should have no life other than to work 24/7. Seriously, people that worked until 2am or over the weekends were applauded and their unpaid overtime encouraged with proof of their Slack messages or emails paraded in meetings as something all employees should be doing. The number of employees being hired and fired from the time I was there was so shocking, you could go on holiday for a week and come back to find a bunch of people had been let go. In less than a year I saw everyone from my team leave or be fired and replaced with the next wave of new hires. To find anyone that had managed to stay with the company for more than 1 year was rare. Management spent all their time recruiting because of the constant churn. They bullied employees with fear and numbers pitting reps against each other. You feared for your job security daily with constant drama over who was going to be fired next. They even coerced employees to take as little time off during bereavement leave as possible. Some managers also showed clear favouritism for certain reps they had worked with in the past spoon-feeding them, giving them all the resources and support available, running their deals for them. The company opened an office in Amsterdam without having the slightest idea of how to operate its satellite office. They filled it with very young sales reps and hoped it would run itself. No office manager, no HR representative, nobody to be a liaison between offices. They took every chance possible to cut costs in order to improve their margins and help their investors KKR to make a future sale look more appealing even if that meant taking away benefits they were providing their employees. Which by the way, those working in Amsterdam had none (except for some wellness voucher) because they were treated and considered second rate employees to those working in America. No pension, no health insurance, no dental, etc. If you worked in Amsterdam, you had to stay late every day (working +10h days) due to timezone differences. The Americans had just gotten up when your shift was over so they didn't care how much longer you had to stay on with daily meetings running well over late into the evening. A very poorly run business with the most expensive legacy product on the market in an industry where price meant everything to its customers. It has constantly underestimated and never properly recognised the impact and damage some bad managers and hires have caused and it still seems to be the case to this day.

Management are too far removed from Europe and have not taken the time to understand the complexities of running an international organization. From hiring practices, inclusivity, to equality in the workplace. There is no regard for the people who work there, most especially in sales. All they care about it that you hit your quota and keep your head down if you can do that then this is the place for you. If you don't hit your quota prepare to be compared to your colleagues or worse yet handed a performance improvement plan that initiates your exit. All of which poorly handled without any empathy or regard for you as a human being. Multiple waves of sales reps have come and gone and no, it's not because they wanted to leave or it's 'natural' churn as they like to present it to the rest of the employees. It's because things did not change. If you want to hear the real truth just message any of the old sales reps who used to work there. They'll tell you, this place is the definition of a toxic workplace.

Sometimes we take on too much as we grow so rapidly. More hiring to fill the gaps!

With a hyper-growth company comes a lot of change. It's not for everyone.

I have no concerns to date.