Fetch reviews

3.3

54% would recommend to a friend

(89 total reviews)
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Wes Schroll

59% approve of CEO

48% positive business outlook

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89 reviews

Reviews about "Compensation"

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3.0
Sep 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexibility, time off, resources to learn, fully remote possibilty.

Cons

Transparency within the organization changed a lot during 2023. In its infancy and massive growth stage, Fetch was a great place to work, with direct line of sight to the CEO and other C Suite members. While understandable as the company grows out of its "startup" phase, they've kind of lost that. Not much help for lower level sellers, drastic cuts in commission, constantly letting go of valuable team members.

2.0
Aug 29, 2023

Not great

Recommend
CEO approval
Business Outlook

Pros

Pay was good, especially when you had the ability to make bonus on anything you touched individually. Not sure if they still have that same structure. Benefits are really good. Able to work from home full-time.

Cons

The onboarding/training process was not good. Very hectic and unclear. Nearly every day there is a fire drill, and there are not enough working hours in the day to deal with the chaos and having to navigate ways to solve the problems on your own. You basically have to teach yourself everything and better hope you have a good mentor/friend who is willing to help you. You're expected to keep up with over 100 slack channels per day - with sometimes hundreds of messages in just one thread. They gave us a day off for a "mental health day" for all of our hard work and then weeks later forced us to work 6 summer Sundays in a row with no warning - no questions asked. No bonus pay. Had a hiring spree and then a year later did a large round of layoffs. Company would spend money on things like sending everyone a new shirt every single week - even though some people didn't want the shirts because they had too many. For a long time it seemed like they were just burning money like it grew on trees. Overall employee morale is at an all time LOW after the restructure! People are overworked and when asking for help do not receive it. The company is very big on promoting culture and a healthy work-life balance but nobody feels they have a healthy one.

1.0
Aug 29, 2023

It's a Cool Kids Club and You're Not Invited.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Direct leadership was very supportive and would generally take time out of their schedule to talk through anything. Start up culture allows for opportunities to teach yourself new skills and learn new platforms, so there was a lot of room to grow as an individual contributor if you were interested. Compensation and benefits were decent. Working from home full time added a lot of flexibility and was definitely a nice-to-have.

Cons

I fully understand that there's a degree of pride and accomplishment associated with being one of the "OGs" of a tech company that encounters success, but the rift between the in-group and the out-group created an environment of such hostility that every meeting in one of those circles would border on creating a fight-or-flight response. You'll never be one of them, and they want you to know it. They will promote each other with vague, absurd titles, post pictures of themselves on work trips to Europe on LinkedIn "just bonding as humans, being real with each other, and connecting as a team" shortly after laying off a hundred people without notice. It is remarkably tone deaf and spoils the culture immensely. It is also not uncommon to be publicly called out in a Slack thread at 10 pm with borderline unhinged tirades for the sake of... making an example out of you? Motivating you? The loosey-goosey nature of tech start-ups propagates and legitimizes this behavior, and the only defense strategy exhibited is to try and shift blame. Spectators in these public grilling sessions will privately back you up (often taking the form of "yeah that was messed up" or "that's just how he is"), but will never publicly put their neck out to try and help. The fact that this is even an issue in the workplace is absurd and immature, and a general consensus is that these situations are motivated by stroking the egos of the Chosen Few and reminding you of your place. You will very likely feel like you're not able to trust anyone, and any attempt at speaking out or asking for help will result in someone else's selfish ulterior motive being satisfied with you at the stake. A majority of your in-person bonding sessions will consist of being around unbelievably drunk coworkers, and you're not a good fit with the culture if you don't do the same. Speaking objectively about the work itself, there is unnecessary complexity in its structure. I believe this is a result of short-term solutions becoming permanent structures and "oh, yeah, that's just how it is, here's a workaround" guidance. Processes are not intuitive. You just have to "know how it works." Again, this is normal in start-ups, but employee attrition caused by the toxic environment inhibits concrete, long-term stability. Additionally, the pressure of chasing business deals with tight deadlines and a tech org that vehemently opposes deadlines creates an environment where everyone is mad at each other and significant time is spent salvaging relationships because the juxtaposition in org priorities creates unnecessary tension.

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