Fetch reviews

3.2

53% would recommend to a friend

(369 total reviews)
avatar

Wes Schroll

60% approve of CEO

50% positive business outlook

Fetch has an employee rating of 3.2 out of 5 stars, based on 369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fetch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

369 reviews
1.0
Aug 5, 2025

This Place Hurts People

Recommend
CEO approval
Business Outlook

Pros

- extremely smart people who genuinely want to do the best they can - great benefits and strong compensation - solid flexibility as a remote-first-ish company - people here really do care about the work they are doing and there's a strong community, below leadership, of learning and mentorship

Cons

Where to even begin - nearly my entire tenure at Fetch has been watching people I respect and admire ground into dust and shoved out when they can no longer take it or the company arbitrarily decided it had no use for them any longer. Two rounds of layoffs in two years and both were complete blindsides. The most recent round came after a strong pivot from a consumer-information company to an AI-first company (exact phrasing from CEO). This corresponded with a promise that employees would not be laid off, and that the exploration of AI was to unlock productivity for everyone at the company. Surprise surprise - 2 months later and 10% of the company (all from tech), including the entire QA department - are laid off. Worse yet, they were all laid off in a single meeting where the CTO read from a transcript while looking away from the screen. Then the CEO would later say "everyone was notified personally and with care and respect". They really think everyone is that dumb, and it's just the most recent example of the fake transparency from a company that hilariously prides itself on trust while practicing the exact opposite. This company enabled a toxic executive for years, someone who once spent an entire town hall arguing that the words that he says, and they way those words make people feel, are the responsibility of the person he is saying them to. If his words are hurtful? Their fault for feeling hurt. There was a heroic engineer who spent the entire town hall arguing against this neanderthalic empathy-lacking tomfoolery, and guess who was laid off in 2023? Speaking of toxic, this is the type of place that uses diversity and inclusivity as a performative badge of hnor whilst simultaneously doing the bare minimum (or less) to make employees who need inclusivity the most feel welcome. The CEO very conveniently hand-waved the remove of "DEI" from the core company values as "well it's obvious that we value diversity and inclusivity, we don't need to say it". This person also once bragged about this month-long trip to Egypt in the same meeting that they talked about the layoffs in 2023, so, you can imagine how inclusive that felt. It's a company that is rotten to the core and that rot starts at the top and ferments and coagulates before trickling down. They trick people at the bottom with promises of rocket ships, golden parachutes, and trillion dollar valuations. I really hope that those people are able to see through it all before Fetch bottoms out and hurts them too.

2.0
Aug 29, 2023

Not great

Recommend
CEO approval
Business Outlook

Pros

Pay was good, especially when you had the ability to make bonus on anything you touched individually. Not sure if they still have that same structure. Benefits are really good. Able to work from home full-time.

Cons

The onboarding/training process was not good. Very hectic and unclear. Nearly every day there is a fire drill, and there are not enough working hours in the day to deal with the chaos and having to navigate ways to solve the problems on your own. You basically have to teach yourself everything and better hope you have a good mentor/friend who is willing to help you. You're expected to keep up with over 100 slack channels per day - with sometimes hundreds of messages in just one thread. They gave us a day off for a "mental health day" for all of our hard work and then weeks later forced us to work 6 summer Sundays in a row with no warning - no questions asked. No bonus pay. Had a hiring spree and then a year later did a large round of layoffs. Company would spend money on things like sending everyone a new shirt every single week - even though some people didn't want the shirts because they had too many. For a long time it seemed like they were just burning money like it grew on trees. Overall employee morale is at an all time LOW after the restructure! People are overworked and when asking for help do not receive it. The company is very big on promoting culture and a healthy work-life balance but nobody feels they have a healthy one.

1.0
Feb 1, 2022

Don't let the [fake] good reviews fool you!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Unlimited PTO • Remote first culture • Quick headcount growth , if that's something you're into

Cons

Notice the pattern of reviews for Fetch on this site! A bad review gets posted and then a bunch of great ones with very little detail get put up in the few days after. I experienced this when I was there. Fetch sees the bad reviews and ask employees to go on sites like this to average out the bad numbers. As far as cons: • Boys club - women don't advance nearly as fast as [white] men. • Don't promote from within nearly as much as they should. More often than not, open roles are filled externally, rather than looking at those people who are ready to advance. • There were at least 2 "crunch" periods last year where weekend work was required for several weeks. It was also announced very last minute. Instead of paying employees for the extra time they put in, the company gave out $20-$30 gifts each weekend in the form of snacks, gift cards, etc. I would have been preferred to be PAID! • It's clear that some people in leadership are just there to get their big payout when the company gets acquired. They don't care about employees, just about making the company LOOK good to investors.

avatar
Fetch Response
4y
I'm so sorry to hear your experience at Fetch wasn't positive. We *never* ask employees to leave positive reviews on Glassdoor -- we welcome and appreciate both positive and critical feedback here, as it helps us get better. We are serious about prioritizing the development of strong women, and we have many! We have accomplished so much, and we are always looking for ways to continue improving. - Rachel Olchowka, Chief People Officer
Viewing 4 - 6 of 369 Reviews

Glassdoor has 399 Fetch reviews submitted anonymously by Fetch employees. Read employee reviews and ratings on Glassdoor to decide if Fetch is right for you.