Fetch reviews

3.2

53% would recommend to a friend

(369 total reviews)
avatar

Wes Schroll

60% approve of CEO

50% positive business outlook

Fetch has an employee rating of 3.2 out of 5 stars, based on 369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fetch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

369 reviews
1.0
Aug 29, 2023

It's a Cool Kids Club and You're Not Invited.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Direct leadership was very supportive and would generally take time out of their schedule to talk through anything. Start up culture allows for opportunities to teach yourself new skills and learn new platforms, so there was a lot of room to grow as an individual contributor if you were interested. Compensation and benefits were decent. Working from home full time added a lot of flexibility and was definitely a nice-to-have.

Cons

I fully understand that there's a degree of pride and accomplishment associated with being one of the "OGs" of a tech company that encounters success, but the rift between the in-group and the out-group created an environment of such hostility that every meeting in one of those circles would border on creating a fight-or-flight response. You'll never be one of them, and they want you to know it. They will promote each other with vague, absurd titles, post pictures of themselves on work trips to Europe on LinkedIn "just bonding as humans, being real with each other, and connecting as a team" shortly after laying off a hundred people without notice. It is remarkably tone deaf and spoils the culture immensely. It is also not uncommon to be publicly called out in a Slack thread at 10 pm with borderline unhinged tirades for the sake of... making an example out of you? Motivating you? The loosey-goosey nature of tech start-ups propagates and legitimizes this behavior, and the only defense strategy exhibited is to try and shift blame. Spectators in these public grilling sessions will privately back you up (often taking the form of "yeah that was messed up" or "that's just how he is"), but will never publicly put their neck out to try and help. The fact that this is even an issue in the workplace is absurd and immature, and a general consensus is that these situations are motivated by stroking the egos of the Chosen Few and reminding you of your place. You will very likely feel like you're not able to trust anyone, and any attempt at speaking out or asking for help will result in someone else's selfish ulterior motive being satisfied with you at the stake. A majority of your in-person bonding sessions will consist of being around unbelievably drunk coworkers, and you're not a good fit with the culture if you don't do the same. Speaking objectively about the work itself, there is unnecessary complexity in its structure. I believe this is a result of short-term solutions becoming permanent structures and "oh, yeah, that's just how it is, here's a workaround" guidance. Processes are not intuitive. You just have to "know how it works." Again, this is normal in start-ups, but employee attrition caused by the toxic environment inhibits concrete, long-term stability. Additionally, the pressure of chasing business deals with tight deadlines and a tech org that vehemently opposes deadlines creates an environment where everyone is mad at each other and significant time is spent salvaging relationships because the juxtaposition in org priorities creates unnecessary tension.

1.0
Oct 20, 2022
Recommend
CEO approval
Business Outlook

Pros

I was at Fetch for 3 years in a couple different departments. It was so different than what it became before all the nonsense. It had a good work culture for awhile. I loved the people I worked alongside.

Cons

They will be there for you until they don't want to be. I reported my manager to HR and NOTHING happened. Nothing changed. I had to quit because my manager was emotionally abusive to me and very inappropriate and acted like they were still in high school. So the Co-Founder and HR basically forced me to just leave the day I quit. 1 hour after putting in my 2 weeks, I am shut out at Fetch, completely deactivated like I was nothing. My manager made fun of me and said I needed "mental health help". I was SHOCKED to find out the same manager got promoted only a couple months later. They're also fake woke. Said manager was racist as well. They fired their company's DEI for no reason and then it just crumbled even more. They only care about speaking up about topical issues for the press and to seem like this cool hip company. It's disgusting. They really don't care about the people. Not anymore. I hear so many horror stories, not just from my department, but so many others especially on the Tech side. Their CTO is also tyrannical and gets CONSTANTLY called out and reported to HR and here he still is. Straight up BULLYING people during company meetings. How embarrassing. This is a grown man who gets away getting a crap ton of money to threaten employees....Fetch should be embarrassed of what they have become.

1.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

There are still pockets of strong talent here and some teams genuinely try to keep things moving in the right direction. The product itself has potential when people are allowed to focus on it instead of reacting to constant shifts in direction. Pay and benefits were once a bright spot and, while they are starting to feel a bit shaky, they remain one of the few reasons people stay.

Cons

Leadership feels scattered and disconnected from the day to day reality of the company. Many employees talk about how little involvement the CEO seems to have anymore and how unsure he appears when he does show up. The Super Bowl ad spending is still a sore subject for a lot of people because it came across as a huge amount of money poured into something that felt more like image building than an actual strategic move. A group of big name Silicon Valley figures now influences much of the decision making, but this has not produced meaningful growth. Revenue feels stalled and the environment reflects that slowdown. The surge from in app ads in 2024 created momentum for a short time, but now the company is lunging at any growth idea it can find, even ones that seem rushed or unlikely to work. The decision to take on more debt and to look for ways to squeeze additional value out of consumer metrics has made many employees uneasy. Layoffs have become a recurring event and morale has taken a clear hit. The board of directors feels almost invisible at this point and employees often describe them as completely detached from the chaos happening in the actual business.

Viewing 22 - 24 of 369 Reviews

Glassdoor has 399 Fetch reviews submitted anonymously by Fetch employees. Read employee reviews and ratings on Glassdoor to decide if Fetch is right for you.