Awesome product, incredibly smart people, and lots to figure out
Pros
- This is by far the best product I've ever sold. The pure joy and excitement heard from customers truly inspires me to want to put my best foot forward. I strive to have the customer experience match the product experience. - People here care about their job and the people around them. From a sales Org, that can be rare in my experience. -Leadership cares, they know when things are tough and they honestly try and get to the root cause and figure out a solution. But as the company gets bigger this some times takes longer. - This job is more than just a quota, It's about wanting to better yourself and leadership constantly harps on wanting Figma to be a place we look back on and lean on all our learnings and experiences.
Cons
- Sure, quota can be tough at time. I won't lie, but show me a sales role where quota isn't a constant pain point. We're in sales and we live and die by quota. - Leadership has taken a lot of time to better evaluate how territories/books are cut. They have very recently adjusted our quota to not only be Net New ARR but also renewal ARR. This is a recent, and very welcomed shift, that rewards us for fighting customer churn, which previously wasn't the case.