Figure Customer Success Operations Associate reviews

2.8

17% would recommend to a friend

(26 total reviews)
avatar

Michael Tannenbaum

28% approve of CEO

25% positive business outlook

Customer Success Operations Associate employees have rated Figure with 2.8 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Customer Success Operations Associate professionals have an average working experience there. Figure is rated 22% below average by Customer Success Operations Associate professionals compared to other employers within the Financial Services industry (3.6 stars).

Reviews by job title

26 reviews
5.0
Jan 15, 2020
Recommend
CEO approval
Business Outlook

Pros

One of my favorite parts about working at Figure is the support you receive. Everyone is friendly and willing to help you out if you have any questions. They don't make you feel stupid when asking for help and that is extremely important to me. Time flies when working here as well because of the wide variety of work we are assigned to throughout the day. You aren't working on the same task for more than 2 hours. The job itself is genuinely enjoyable if you like customer service. Being a part of an innovative company with the worlds fastest HELOC is an honor and I absolutely LOVE this job. Oh...and the office provides us with free drinks (non-alcoholic) and snacks.

Cons

Working here has been nothing but a positive experience. I've sat here for a few hours trying to think of cons but I have none.

5.0
Sep 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Competitive pay Great benefits Awesome people Meaningful work Fast-paced Upward mobility

Cons

There are few policy inconsistencies, but they are mostly attributed to growing pains.

Viewing 22 - 24 of 26 Reviews

Glassdoor has 241 Figure reviews submitted anonymously by Figure employees. Read employee reviews and ratings on Glassdoor to decide if Figure is right for you.