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      First Cash

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      First Cash reviews

      3.7

      67% would recommend to a friend

      (837 total reviews)

      Rick Wessel

      73% approve of CEO

      71% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Career opportunities

      3.5

      Culture & values

      3.5

      Senior management

      3.5

      Compensation and benefits

      3.2

      Work/Life balance

      First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      837 reviews
      3.0
      Mar 30, 2014

      Great people, great atmosphere, and a company that forgot where they came from and who got them where they are today.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a good real time education on all aspects of the retail and financial industries. Staff in the stores are usually friendly and willing to help. Fun atmosphere to work in and you build real bonds with your customers. Work is not real hard just kind of stressful during peak hours.

      Cons

      Their boasts that they believe in developing the employees is a joke! Absolutely no room for advancement! Less than a dollar raise (in total) in over 5 years of service. Incentive bonuses have been "restructured" several times always meaning having to work harder for less. Hours are long and not much time for family, usually off about 730 and open 7 days a week. Long days are 11 hour days. Full time staff is kept under 40 hours a week.

      3.0
      Mar 26, 2014

      Customer Service Rep

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was good, easy job to do. Nothing overwhelming and you work decent hours.

      Cons

      Assistant manager was nuts. I would work from open to close and when she was in charge, I was not allowed to take a lunch or any breaks. I was also told in my interview that they would work around my school schedule when school started back up. Well when school started, they told me to choose between school or the job. This is the reason I don't work for them anymore.

      Viewing 763 - 765 of 837 Reviews
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      ReviewsFirst Cash reviews

      Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.