First Tech Federal Credit Union reviews

1. With the toxic family culture, upper management are all buddies that spend time together outside work. 2. The cliquiness and favortism is horrible. If upper management doesnt like you, you have a target on your back. The favorite employees are allowed to make mistakes or do minimal work without consequences. 3. Bringing issues up is largely ignored with upper management. They refuse to address the glaring issues but wonder why so many are leaving. They make it a "you" issue. 4. Lack of adequate and accurate procedures make the job very difficult. 5. Dealing with lazy or rude loan officers that arent held accountable because they bring in the money. They are allowed to do whatever or as little as they want without repurcussions. 6. Managements solution to high volume is "work OT" which tosses work/life balance out the window. 7. Promoting to higher levels is encouraged but management puts too high expectations on their seniors. They expect perfection when thrown curveballs with strict close dates. What is the motivation to move up when sacrificing mental health? 8. Lack of communication and xonsistent information between departments and clueless managers who dont know anything. Ask 3 managers the same question and get 3 different answers. Better off going to a coworkers.

Pretty much everything else. I feel as though I was "catfished" by First Tech. When I first was hired there (after nearly a decade of experience in banks) I was assured that the culture was a night and day difference from what I was used to. At first I believed it, but it soon became clear that this was just another money-grubbing heartless organization. The focus is only on the numbers. I'm not naive enough to believe that numbers are unimportant, but they should be balanced with other priorities such as member satisfaction and employees' worth. Even as a top performer at times, I felt replaceable. From my limited exposure to top level executives, I really think they don't even know the extent of dissatisfaction that runs through the retail operations of the credit union. I think the problem lies with middle management. Almost all of the middle management I engaged with are from Bank of America and it shows. BofA initiatives are championed and people are promoted because of them because they're so "innovative" and "revolutionary". Well, no, that's the same thing we were doing at BofA years ago. Management is not open to feedback unless it's 100% positive. If you have constructive feedback, you are looked at as a problem child who "doesn't live the values" of First Tech. So much is expected of you and with so little time to do it after handling all the other responsibilities of your position. Everyone I worked with either hated it, left, or was looking for another opportunity. And in the time since I've left, I've only heard it's getting worse. As a side note, I once had a co-worker that was so toxic that they ruined the morale in our branch. What happened to them? They were promoted to prevent the "negative turnover" of firing them. Disgusting.