FirstService Residential Customer Service/Administrative Support reviews

Thank you for sharing your feedback. While we’re glad you appreciated aspects like the hours, location, and office environment, we take your concerns very seriously. Issues around training, communication, professionalism, and accountability are not in line with our standards, and we’ll be sure to have open and direct conversations with leadership so they are aware of these areas you point out. Your input is important and helps us focus on making meaningful improvements. - Kaitlin Buccheri, Communications and Engagement Manager

We hope that every associate has a positive experience with FirstService Residential but realize that there are circumstances where this may not happen. We apologize that your experience didn’t reflect the positive culture of inclusion to which we strive. Thank you for your feedback, as the only way we can improve is to hear honest comments from our associates. All the best. - Kaitlin Buccheri , Communications and Engagement Manager