Is Firstsource Solutions Bangalore Rural a good place to work?

Employees in Bangalore Rural have rated Firstsource Solutions with 4.5 out of 5 stars in 70 anonymous Glassdoor reviews. To compare, worldwide Firstsource Solutions employees have given a rating of 4.5 out of 5. Search open jobs at Firstsource Solutions in Bangalore Rural or explore more of the top rated companies in Bangalore Rural .

Does Firstsource Solutions pay well in Bangalore Rural?

Firstsource Solutions employees working in Bangalore Rural rate their compensation and benefits with 4.0 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all Firstsource Solutions employees. Browse Firstsource Solutions salaries in Bangalore Rural to find out how much you could get paid.

How is the work culture at Firstsource Solutions in Bangalore Rural?

Employees in Bangalore Rural have rated Firstsource Solutions with 4.2 out of 5 for work-life-balance (equal to company-wide rating), 4.6 out of 5 for diversity and inclusion (equal to company-wide rating), 4.4 out of 5 for culture and values (equal to company-wide rating) and 4.2 out of 5 for career opportunities (equal to company-wide rating).

How satisfied are Firstsource Solutions employees in Bangalore Rural?

95% of employees in Bangalore Rural would recommend working at Firstsource Solutions to a friend, compared to 95% of Firstsource Solutions employees worldwide . This is based on 70 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at Firstsource Solutions?

Customer Service Representative (327) , Team Leader (163) , Customer Service Advisor (152) , CSA - Customer Service Associate (146) , Customer Service Associate (128) , Senior Associate (108) , Senior CSA (80) , Senior Analyst (72) , Analyst (68) , Associate (68) , Assistant Manager (64) , Customer Service (60) , Customer Service Representative (CSR) (57) , Senior Customer Service Associate (57) , Process Leader (56)

What are the pros of working at Firstsource Solutions according to real employee reviews?

"Some great people however few and far between" ((in 140 reviews)); "good work environment and supportive" ((in 128 reviews)); "Good work culture and learning" ((in 98 reviews)); "Growth Opportunities: FirstSource Solutions is a company that invests in the professional development of its employees." ((in 94 reviews)); "My TL was awesome ...It was work from home and good Process." ((in 93 reviews))

What are the cons of working at Firstsource Solutions according to real employee reviews?

"Low salary for rank and file" ((in 175 reviews)); "Unorganized and chaotic at times pay is low" ((in 151 reviews)); "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." ((in 43 reviews)); "No job security and communication with HR's will be very worst." ((in 38 reviews)); "communication is poor" ((in 20 reviews))

What are the top reviewed Firstsource Solutions locations?

Louisville , Colorado Springs , Rockford , Lake Katrine , Fort Scott , Amherst , Miami , Atlanta , Buffalo , Tampa , Salt Lake City , Kingston , New York , Houston , Dallas , Palm Bay , Chicago , Belleville , Columbus , Eugene , Spartanburg , Birmingham , Charlotte , Chattanooga , Memphis , Indianapolis , Cincinnati , Las Vegas , Detroit , Grand Rapids

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Firstsource Solutions

Firstsource Solutions Bangalore Rural reviews

4.5

95% would recommend to a friend

(70 total reviews)

Ritesh Idnani

99% approve of CEO

95% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.3

Senior management

4.2

Work/Life balance

4.2

Career opportunities

4.0

Compensation and benefits

Employees in Bangalore Rural have given Firstsource Solutions a rating of 4.5 out of 5 stars, based on 70 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in Bangalore Rural. The Firstsource Solutions employee rating in Bangalore Rural is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

70 reviews

4.0

Nov 5, 2024

Professional services

Team lead

Recommend

CEO approval

Business Outlook

Pros

Work life balance Salary Growth Knowledge

Cons

None None None None None

Firstsource Solutions Response

Thank you so much for sharing your feedback. We’re glad to hear that you value the work-life balance, salary, growth opportunities, and knowledge-sharing within our organization. These are areas we continuously strive to improve. Your advice to focus more on employees’ real performance and outcomes is valuable, and we will certainly take it into consideration as we work to enhance our approach to performance evaluation and overall results.

4.0

Oct 7, 2024

Great wor experience

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Stability and Benefits: - Regular salary and financial security. - Access to benefits like health insurance, retirement plans, and paid time off. Professional Development: - Opportunities for training, mentorship, and skill development. - Potential for career advancement and promotions. Networking Opportunities: - Ability to build professional relationships and connections. - Collaboration with colleagues can lead to new opportunities. Structured Environment: - Defined roles and responsibilities can provide clarity. - Established processes can enhance productivity. Team Support: - Access to teamwork and collective problem-solving. - Support from management and peers.

Cons

Limited Flexibility: - Fixed hours and locations can restrict personal freedom. - Less control over work-life balance. Office Politics: - Navigating workplace dynamics can be challenging. - Potential for conflicts and stress due to competition. Dependence on Company Direction: - Job security can be affected by company performance. - Changes in leadership or strategy can impact your role. Routine Work: - Tasks may become repetitive and less stimulating. - Limited opportunities for creativity in some roles. Potential for Burnout: - High workloads and expectations can lead to stress. - Pressure to perform can affect mental health.

4.0

May 28, 2024

Review

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good pay Learnt discipline and punctuation Nice culture

Cons

No work life balance Too much politics

Firstsource Solutions Response

Thank you so much for taking the time to leave us feedback. It's encouraging to hear that you appreciated the good pay, learned valuable skills like discipline and punctuation, and enjoyed the nice culture. We are committed to treating all employees equally and addressing any issues related to internal politics.

Viewing 43 - 45 of 70 Reviews

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Firstsource Solutions Bangalore Rural reviews

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