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Firstsource Solutions

Engaged Employer

Firstsource Solutions Bangalore Rural reviews

4.5

95% would recommend to a friend

(70 total reviews)
avatar

Ritesh Idnani

98% approve of CEO

95% positive business outlook

Employees in Bangalore Rural have given Firstsource Solutions a rating of 4.5 out of 5 stars, based on 70 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in Bangalore Rural. The Firstsource Solutions employee rating in Bangalore Rural is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

70 reviews
5.0
Mar 24, 2026

Review for Firsts source

Recommend
CEO approval
Business Outlook

Pros

I’m grateful to be recognized with the Best Team Leader Award at Firstsource. This achievement reflects the incredible support from my team and the positive work culture here. Proud to be part of an organization that truly values leadership, collaboration, and growth.

Cons

Na Na Na Na Na

4.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment and good learning opportunities for freshers. Work culture is decent and helps build communication and customer handling skills.

Cons

Salary growth is limited ..

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Firstsource Solutions Response
3mo
Thank you for your valuable feedback. We’re glad to hear that you appreciate the supportive team environment, learning opportunities for freshers, and the work culture that helps build strong communication and customer handling skills. Regarding salary growth, compensation and increments are structured based on performance, role scope, and market benchmarks, and are reviewed as part of the defined appraisal cycle. Strengthening career progression and development initiatives remains an ongoing focus area for us.
4.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic team culture – colleagues are collaborative, positive, and always willing to help. Supportive management – leaders are approachable and provide consistent guidance. Great learning opportunities – there are plenty of chances to grow through continuous feedback and improvement. Strong training programs – the company invests in employee development with well‑structured training that helps you succeed in your role. Ideal for career starters – a great place for those beginning their journey in customer service, offering a solid foundation and real-world experience.

Cons

Workload can be overwhelming during peak, High pressure to meet tight performance metrics, which can sometimes feel challenging to balance with quality.

avatar
Firstsource Solutions Response
4mo
Thank you for taking the time to share your detailed feedback about your experience with Firstsource. We’re pleased to hear that you value the collaborative team culture, supportive leadership, and the learning and development opportunities available. It’s great to know that the training programs and guidance from leaders have helped create a positive environment, especially for those starting their careers.
Viewing 19 - 21 of 70 Reviews

Glassdoor has 4,375 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.