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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions Bangalore Rural reviews

      4.5

      95% would recommend to a friend

      (70 total reviews)
      avatar

      Ritesh Idnani

      98% approve of CEO

      95% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Senior management

      4.2

      Career opportunities

      4.1

      Work/Life balance

      4.0

      Compensation and benefits

      Employees in Bangalore Rural have given Firstsource Solutions a rating of 4.5 out of 5 stars, based on 70 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in Bangalore Rural. The Firstsource Solutions employee rating in Bangalore Rural is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      70 reviews
      5.0
      Feb 23, 2026

      Survey

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I would like to share my sincere appreciation for Firstsource Solutions, a company that truly exemplifies excellence in both culture and performance. Firstsource creates an environment where employees feel supported, valued, and motivated to grow. The organization’s strong commitment to learning, development, and continuous improvement reflects its forward‑thinking approach and dedication to empowering its workforce.

      Cons

      I don't have any feedback

      avatar
      Firstsource Solutions Response
      4mo
      Thank you for sharing your sincere appreciation and positive feedback about your experience with Firstsource. We’re delighted to hear that you value the supportive culture and the environment that encourages employees to grow and succeed. It’s encouraging to know that our focus on learning, development, and continuous improvement has contributed positively to your experience.
      3.0
      Feb 9, 2026

      Na

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great for a fresher to get their communication skills.

      Cons

      Not so great for the long term

      avatar
      Firstsource Solutions Response
      4mo
      Thank you for your feedback. We’re glad to know that the role has helped freshers strengthen their communication skills and build a strong foundation. Employees are encouraged to explore Internal Job Posting (IJP) opportunities to diversify their experience and build a sustainable career path within the organization. We are committed to supporting internal mobility and career development initiatives.
      5.0
      Jan 27, 2026

      NA

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Business Performance & Growth Career Opportunities & Internal Mobility Recognition & Awards

      Cons

      Management & Communication Challenges Mixed Reviews on Work Culture

      avatar
      Firstsource Solutions Response
      5mo
      Thank you for sharing your feedback. We’re pleased to know you recognize Firstsource’s strong business growth, career opportunities, and recognition initiatives. We understand that communication and management experiences can vary, and we’re continuously working to strengthen transparency, collaboration, and consistency across teams.
      Viewing 25 - 27 of 70 Reviews
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      Firstsource Solutions reviewsFirstsource Solutions reviews in Bangalore Rural

      Glassdoor has 4,375 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.