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Firstsource Solutions

Engaged Employer

Firstsource Solutions Custimer Service Representative reviews

3.3

60% would recommend to a friend

(378 total reviews)
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Ritesh Idnani

70% approve of CEO

63% positive business outlook

Custimer Service Representative employees have rated Firstsource Solutions with 3.3 out of 5 stars, based on 378 company reviews on Glassdoor. This indicates that most Custimer Service Representative professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Custimer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

378 reviews
1.0
Jan 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Quasi-flexible scheduling, Will hire anyone. Okay place for those fresh out of high school & live at home with no bills and financial responsibilities.

Cons

Management/Supervisory staff have propensity for thuggishness & bullying & will write you up for the slightest infraction. Members of leadership ie: Quality Management, Supervisors, behave & write as if they barely finished high school. There is absolutely no professionalism whatsoever: a categorically inane, and asinine company culture. They do not not like College Graduates. Most supervisors and leadership should be fired - a very lackluster environment.

3.0
Nov 11, 2015
Recommend
CEO approval
Business Outlook

Pros

The room for growth seems legit. Stay ingaged and show your enthusiasm and eagerness to learn and you will be noticed.

Cons

System navigation is sometimes hard to overcome. More hands on exercise would be a good addition. Maybe call up trainees after a lesson to run what was just discussed.

Viewing 361 - 363 of 378 Reviews

Glassdoor has 4,375 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.