Is Firstsource Solutions a good company to work for as a Developer?

Developer professionals working at Firstsource Solutions have rated their employer with 3.2 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Firstsource Solutions employees being 4.1 out of 5 stars. Search open Developer Jobs at Firstsource Solutions now and start preparing for your job interview by browsing frequently asked Developer interview questions at Firstsource Solutions .

Does Firstsource Solutions pay Developer employees well?

Developer professionals rate their compensation and benefits at Firstsource Solutions with 2.9 out of 5 stars based on 19 anonymously submitted employee reviews. This is 26.9% worse than the company average rating for salary and benefits. Find out more about Developer salaries at Firstsource Solutions.

What are the top reviewed jobs at Firstsource Solutions?

Customer Service Representative (327) , Team Leader (163) , Customer Service Advisor (152) , CSA - Customer Service Associate (144) , Customer Service Associate (126) , Senior Associate (106) , Senior CSA (73) , Senior Analyst (72) , Associate (68) , Analyst (67) , Assistant Manager (63) , Customer Service (59) , Customer Service Representative (CSR) (57) , Process Leader (56) , Senior Customer Service Associate (55)

What are the pros of working at Firstsource Solutions according to real employee reviews?

"Started out OK and the people are great" ((in 139 reviews)); "Good work environment and Colleagues" ((in 119 reviews)); "Good work culture and balancing work life" ((in 101 reviews)); "work life balance is good" ((in 92 reviews)); "Can work from home if quality is good." ((in 90 reviews))

What are the cons of working at Firstsource Solutions according to real employee reviews?

"Low salary for rank and file" ((in 178 reviews)); "Unorganized and chaotic at times pay is low" ((in 154 reviews)); "Bad managers and sme and TL" ((in 78 reviews)); "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." ((in 46 reviews)); "No job security and communication with HR's will be very worst." ((in 37 reviews))

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Firstsource Solutions

Firstsource Solutions Developer reviews

3.2

99% would recommend to a friend

(19 total reviews)

Ritesh Idnani

100% approve of CEO

99% positive business outlook

Ratings by category

4.3

Work/Life balance

3.6

Diversity & inclusion

3.6

Career opportunities

2.9

Compensation and benefits

2.7

Culture & values

2.4

Senior management

Developer employees have rated Firstsource Solutions with 3.2 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Developer professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

19 reviews

4.0

Oct 22, 2024

Company review

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good company to work as a professionals. They do provide remote work

Cons

Nothing as such. Good company

Firstsource Solutions Response

Thank you so much for sharing your feedback. We’re glad to hear that you consider it a good company to work for and appreciate the flexibility of remote work. It’s great to know you haven’t encountered any major issues during your time here. We’ll continue to focus on maintaining a positive and professional work environment.

4.0

Jul 19, 2024

Good

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good Remote opportunity to work here

Cons

Career growth reduce because same working environment and support

Firstsource Solutions Response

Thank you so much for taking the time to leave us feedback. We are pleased to hear that our remote work opportunities are well-received. We understand the importance of flexibility and work-life balance, and we are committed to providing remote work options that enable our employees to work effectively from anywhere. We have taken initiatives to diversify our work environment and enhance support systems to foster career advancement. This includes offering new projects, training programs, mentorship opportunities, and more frequent performance reviews to help employees set and achieve their career goals.

5.0

Mar 16, 2023

Nice company

Software developer

Recommend

CEO approval

Business Outlook

Pros

Nice place to work and grow in the career

Cons

Good working environment and team are helping

Viewing 7 - 9 of 19 Reviews

Jobs at Firstsource Solutions

Software Developer - Production Support - II

Remote

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Systems Integration Developer

Remote

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Data Entry - Open Enrollment

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Firstsource Solutions

Firstsource Solutions Developer reviews

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