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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,262 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jan 12, 2026

Good learning opportunities

Recommend
CEO approval
Business Outlook

Pros

Great for freshers to start, providing skill development, training, and opportunities for advancement in the BPO sector.

Cons

with many citing split shifts, long hours

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Firstsource Solutions Response
5mo
Thank you for your feedback. We’re glad to know that you see Firstsource as a great platform for freshers, offering strong training programs, skill development, and opportunities for career advancement. It’s encouraging to hear that you value these aspects of our work culture. Split shifts and long hoursthese are aligned with business requirements, but we continuously explore ways to enhance scheduling flexibility and employee well-being wherever possible.
5.0
Jan 12, 2026

People company

Recommend
CEO approval
Business Outlook

Pros

Job security , Flexible, Supportive and a place where everyone learn

Cons

Nothing notice until now and everything is good

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Firstsource Solutions Response
5mo
Thank you for sharing your positive feedback! We’re delighted to hear that you value the job security, flexibility, and supportive environment at Firstsource. It’s wonderful to know that you see it as a place that encourages continuous learning and growth.
5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I consistently demonstrate strong ownership of team deliverables and ensure that goals are clearly communicated and aligned with organizational priorities. I proactively identify risks, remove blockers, and create an environment where the team can perform at its best.

Cons

I can improve by delegating more tasks to empower the team and help them build stronger ownership

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Firstsource Solutions Response
5mo
Thank you for sharing such thoughtful feedback and for highlighting your commitment to team success and leadership excellence. It’s great to see the level of ownership and accountability you bring to your role — qualities that truly drive collective performance and reflect our organizational values.
Viewing 325 - 327 of 4,262 Reviews

Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.