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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(260 total reviews)
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Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

260 reviews

Reviews about "Management"

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5.0
Sep 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Learn, excel and grow with ample opportunities and supporting team and great colleagues Time management, incentives and open work environment. The best manager I had till date is Mr. Amith kumar...Joenelson Fernandez (A.M) and my TL Shahnawaz

Cons

Two way cab or increase in conveyance allowance i guess...

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Firstsource Solutions Response
1y
Thank you for sharing your feedback! We’re glad to hear that you’ve had such a positive experience with learning, growth opportunities, and the supportive team environment. It’s wonderful that you’ve had such great colleagues and managers like Mr. Amith Kumar, Joenelson Fernandez, and Shahnawaz, who have contributed to your success. Regarding your suggestion about two-way cab facilities or an increase in conveyance allowance, we appreciate the input and will consider it as we look for ways to improve employee benefits.
3.0
Sep 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, good management

Cons

Low pay, extremely strict clientele rules and inconsistent schedules.

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Firstsource Solutions Response
1y
Hello! Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed your work from home environment and leadsership as we strive to promot a culture of work-life balance and inclusion, even in the remote space. We hear your thoughts on our pay scale, and although we continuously monitor our hourly and salary rates to remain competitive, we value feedback like yours when making pivots in our structures. Although we do adhere to carefully monitored client protocols to ensure protection of confidential data and deliver the best quality of work, even in a fast paced environment, we do our best to ensure all new hires are provided with the necessary tools, resources, and support to assist in regulating challenges that may arise. As a current employee, we encourage you to reach out to your leadership or HR team if there is any concern raising the need for immediate attention or intervention. Thank you again for taking the time to leave a review.
1.0
Aug 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Not exactly pros, but I respect the time and job at the organisation where I got exposure to lots of opportunities, got to make good friends and overall great memories:)

Cons

The Salary that you get here not even enough for you to survive, the management is there just for the sake of being present in the organisation. Gave 2+years of my time to the organisation but got nothing in return. In-fact they made me quit on a bad note. Disappointed!

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Firstsource Solutions Response
1y
Thank you for taking the time to share your detailed feedback about your experience with our organization. We're glad to hear that you found opportunities for personal and professional growth during your time with us, and that you were able to form meaningful relationships with your colleagues. We understand that the salary offered may not have met your needs, While our compensation structure is designed to align with company standards, we are committed to reviewing it to ensure we remain competitive and supportive of our employees' financial needs.
Viewing 31 - 33 of 260 Reviews

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