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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,264 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

85% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
May 3, 2019

Good work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work culture is good lots of fun activities in the company yo keep us relaxed an motivated.

Cons

Too much of politics. Dirty politics if you are good at your job thats not enough you have to be buttering your seniors thats when you will grow. Growth is very slow

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Firstsource Solutions Response
7y
Thankyou for taking the time and writing in. It is unfortunate that you feel the management is biased. We would like to inform you that we do promote a culture of growth within the company. 70% of our leaders are home grown and we do have a very detailed process of outlining career paths for our employees. We are keen to understand the reason why you felt otherwise. We take your feedback sincerely and will work towards improving the process.
3.0
May 2, 2019
Recommend
CEO approval
Business Outlook

Pros

- Good pay - Can work your way up - Events

Cons

Rotational shifts every 2 weeks, shifts can be very long

avatar
Firstsource Solutions Response
7y
Thanks for writing in. We take your feedback sincerely. Firstsource being a client centric company is driven by an environment that protects the customer and client data and hence comes with a few restrictions. Having said that, our people are at the core of our values and giving them a great experience is priority for us.
4.0
Apr 29, 2019

Contact center associates in

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good experience and enhance my leadership

Cons

Northing has experienced in my view

Viewing 3769 - 3771 of 4,264 Reviews

Glassdoor has 4,377 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.