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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      83% would recommend to a friend

      (4,262 total reviews)
      avatar

      Ritesh Idnani

      90% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Jun 9, 2015

      work @FSL

      Team coach
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment to work and good colleagues.

      Cons

      Hell down pressure from clients for targets

      2.0
      Jun 8, 2015

      Keep Searching

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      An abundance of opportunities for overtime.

      Cons

      A major lack of leadership. Low compensation. Expensive benefits, especially for what is offered.

      1.0
      Jun 8, 2015

      It's just a job

      Onsite patient representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      As long as you do your work you are left alone. I'm an onsite rep so I have a lot of flexibility in work with no one over my shoulder. Pay is decent and you can negotiate at hiring.

      Cons

      There is no support from management. If you're onsite and there is a problem they will not support you for fear of losing the contract. Increase in pay is a joke unless you change positions. All training was done via phone and wasn't really mandatory. I was already do work when I was signed up for telephone trainin and therefore my work was more important and I rarely attended the training. There is no SOP so everything you learn or don't learn is due from OJT. Management only cares about the numbers the set at the bringing of the month and the incentives to reach these goals are a joke.

      Viewing 4027 - 4029 of 4,262 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.