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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      83% would recommend to a friend

      (4,260 total reviews)
      avatar

      Ritesh Idnani

      90% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Apr 12, 2014

      Nothing Special

      Customer care executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary will be credited on time, friendly environment

      Cons

      Salary issues, outdated or bad machines like headphones,pc's

      3.0
      Apr 9, 2014

      mediocre wage for high demanding job.

      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      the majority of people who work there are a brill laugh and friendly.

      Cons

      dont get paid enough for the job we do. minimal/unrealistic incentives. not enough praise or any rewards for a doing a good job, but once you do something wrong, you're reprimanded straight away... no effort to build morale on the floor whatsoever. wages sometimes aren't right, been docked hours from my wages so many times i've lost count, and then i've had to scrounge until the next pay day when the rest of it comes back in. also, you only get somewhere in that place if you know someone or if your a relation to them (or in a relationship with them.....) the work/life balance is shocking also, spend most of my time in there and im not even full time ! !

      5.0
      Apr 3, 2014

      Excellent

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      good incentives structure, oppertinuties for growth

      Cons

      I've don't have any issues with the management as didn't have any hard time with the manegement.

      Viewing 4105 - 4107 of 4,260 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.