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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,263 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,263 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Nov 6, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Great Learning Opportunities. Growth Driven company. Timely Rewards and Recognition.

Cons

I have not come across any Cons in my current organization so far.

5.0
Nov 6, 2025

MR cooper

Recommend
CEO approval
Business Outlook

Pros

Its been one of the best organization in this Industry with best Leadership and Management Faculty.

Cons

Nothing to Mention. All are Good

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Firstsource Solutions Response
8mo
Thank you for your positive feedback! We’re delighted to know that you consider Firstsource one of the best organizations in the industry and appreciate our leadership and management teams. It’s encouraging to hear that your overall experience has been so positive. We’ll continue to uphold the values and culture that make our workplace a supportive and engaging environment for everyone.
1.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Lovely staff, they have decent hours

Cons

It’s an outsourcing company, contracts get pulled all the time and cause people to be made redundant however when you find a new job because of the redundancy they then take the redundancy pay off the table and refuse to pay it

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Firstsource Solutions Response
8mo
Thank you for sharing your feedback. We’re glad to hear that you find the staff lovely and the working hours reasonable.As an outsourcing company, client requirements can sometimes lead to changes in contracts, which may result in redundancies. We understand that situations involving redundancy pay can be frustrating, and we encourage employees facing such issues to reach out to HR for clarification and support
Viewing 427 - 429 of 4,263 Reviews

Glassdoor has 4,375 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.