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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(261 total reviews)
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Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

261 reviews

Reviews about "Management"

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4.0
Apr 9, 2021
Recommend
CEO approval
Business Outlook

Pros

- Fun and kind management + HR and Training Team - Team lunches and team huddles were something I always look forward to. - In the account I belonged to, we could take our lunch breaks anytime we want as long as it won't exceed 1h and 30m. No RTA bay in the prod floor bc they were already sending us the the metrics and reports thru email - Good atmosphere for BPO newbies

Cons

- Mandatory OT's (overtime) - Too little salary raise - Pantries dishes were a little dry, not sure now.

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Firstsource Solutions Response
5y
Thanks for sharing your experience and it's great to know how contented and trusted you felt at work. We are committed to providing an enabling work environment and excellent benefits and have a team that continually reviews the compensation and benefits to be at par with market standards. We believe that when you feel your best, you do your best! Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers and our employees. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. Regarding career advancement, Firstsource believes in cultivating a culture of growth; 70% of our leaders are homegrown as we do have a very detailed process of outlining career paths for our employees. Wishing you well with your future endeavors.
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