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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(309 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

309 reviews

Reviews about "Compensation"

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1.0
Dec 17, 2021

Don’t recommend

Recommend
CEO approval
Business Outlook

Pros

Remote shift, Mon-Friday, possible salary but low paying for amount of work

Cons

Not organized, 30 people on a team is too much for one Sup, Unreliable management, had time & benefits but couldn’t take anything off due to short staffing.

3.0
Nov 30, 2021
Recommend
CEO approval
Business Outlook

Pros

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Cons

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Firstsource Solutions Response
4y
Thank you for taking the time to share your feedback. We take feedback very seriously and are committed to reviewing and addressing the concerns that are brought to our attention. At Firstsource we always strive to provide a positive employee experience through policies, our leadership teams, benefits, and more. We appreciate your service to the organization and wish you luck in your future endeavors.
1.0
Nov 26, 2021
Recommend
CEO approval
Business Outlook

Pros

The workload is not hard. A Monday through Friday shift is nice. That’s it.

Cons

Underpaid. Other companies are offering a minimum of $15 meanwhile we’re being paid $13 hourly with an “incentive” to make $14 if you come to work everyday and on time. If you don’t you lose out on the incentive. Management is horrible. Too many personal relationships beyond work. Trainers are rude and do not care. You have zero support here. If you ask a question in chat you will be referred to contact the “help desk” that is always busy. Resource articles used for calls are unclear and out of date. We were supposed to get 2 weeks of OJT where you get guidance and assistance the whole step of the way, but instead we basically we shoved right to production.

avatar
Firstsource Solutions Response
4y
Thank you for taking the time to share your feedback. We take feedback very seriously and are committed to reviewing and addressing the concerns that are brought to our attention. At Firstsource we always strive to provide a positive employee experience through policies, our leadership teams, benefits, and more. We wish you luck on your future endeavors.
Viewing 142 - 144 of 309 Reviews

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