Firstsource Solutions reviews

Hello! Thank you for your feedback! We're thrilled to hear that you've had such a positive experience with us and that our flexible work schedule and supportive management have made an impact. We continuously aim to cultivate a workplace where every Firstsourcer can achieve their very best, and our scheduling and team structures are at the forefront of that effort. It means a lot to know we're your favorite company—feedback like this encourages us to keep striving to create a great place to work. We appreciate your continued contributions as a Firstsourcer and look forward to many more successful years together!

Thank you for your feedback. We're pleased to hear that you appreciate the laid-back atmosphere, and the guidance provided—we continuously work to cultivate a collaborative environment where all employees can feel supported and valued. We hear your concerns regarding how management addresses behavioral issues. Accountability is important and so is ensuring fair and transparent processes. This is why we actively implement performance improvement plans and corrective action procedures for employees to address concerns constructively and proactively. Although we cannot disclose details of each case outside of the affected employees, we appreciate any concerns surrounding this process as they are valuable when evaluating our working models. We appreciate your contribution and encourage you to connect with your supervisor or HR if you have suggestions for improvement. Thank you again for taking the time to leave us your review.