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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      83% would recommend to a friend

      (4,260 total reviews)
      avatar

      Ritesh Idnani

      90% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Mar 26, 2026

      Firstsource

      Senior csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everybody gets a chance irrespective of their age and educational background.

      Cons

      Working hours and rotatonal shifts.

      5.0
      Mar 26, 2026

      Company review

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      •Good learning environment for communication and customer •Timely salary and decent incentives •Opportunity to gain experience and grow

      Cons

      Repetitive work may feel monotonous

      5.0
      Mar 25, 2026

      Great place to learn and grow as a leader

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive management and friendly work environment. Good opportunities for learning and career growth. Team collaboration is strong, and leadership encourages new ideas. Work culture is positive and inclusive, making it easier to perform well and stay motivated.

      Cons

      Workload can sometimes be challenging during peak periods, but it helps build experience and resilience.

      Viewing 199 - 201 of 4,260 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.