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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,260 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Mar 3, 2026

good

Recommend
CEO approval
Business Outlook

Pros

timely salaries and minimal work

Cons

No proper leave or wfh setup

avatar
Firstsource Solutions Response
3mo
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the timely salary payments and the manageable work environment. We strive to ensure a stable and supportive workplace for our employees. Our leave policy is in place and applicable to all employees, while work-from-home options may vary based on business requirements and role responsibilities.
5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

“The company offers supportive leadership, good work‑life balance, collaborative culture, consistent recognition, and strong opportunities for learning and career growth.”

Cons

“Some processes can feel rigid, workloads may increase during peak periods, and cross‑team communication or benefits could be improved.”

avatar
Firstsource Solutions Response
3mo
Thank you for sharing your positive feedback. We’re pleased to hear that you value the supportive leadership, collaborative culture, recognition, and opportunities for learning and career growth. Creating an environment that supports employee development and work-life balance is important to us.
2.0
Mar 1, 2026

It's a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k, health/dental insurance, PTO and sick time

Cons

Work from home dependant on team you join. Standard call center type work.

Viewing 241 - 243 of 4,260 Reviews

Glassdoor has 4,372 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.