Is Firstsource Solutions a good company to work for as a Sales Advisor?

Sales Advisor professionals working at Firstsource Solutions have rated their employer with 3.4 out of 5 stars in 29 Glassdoor reviews. This is a lower than average score with the overall rating of Firstsource Solutions employees being 4.1 out of 5 stars. Search open Sales Advisor Jobs at Firstsource Solutions now and start preparing for your job interview by browsing frequently asked Sales Advisor interview questions at Firstsource Solutions .

Does Firstsource Solutions pay Sales Advisor employees well?

Sales Advisor professionals rate their compensation and benefits at Firstsource Solutions with 3.5 out of 5 stars based on 29 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Sales Advisor salaries at Firstsource Solutions.

What are the top reviewed jobs at Firstsource Solutions?

Customer Service Representative (327) , Team Leader (163) , Customer Service Advisor (152) , CSA - Customer Service Associate (148) , Customer Service Associate (129) , Senior Associate (108) , Senior CSA (81) , Senior Analyst (72) , Analyst (68) , Associate (68) , Assistant Manager (64) , Customer Service (60) , Customer Service Representative (CSR) (57) , Senior Customer Service Associate (57) , Process Leader (56)

What are the pros of working at Firstsource Solutions according to real employee reviews?

"Started out OK and the people are great" ((in 144 reviews)); "Good work environment and Colleagues" ((in 124 reviews)); "Good work culture and balancing work life" ((in 100 reviews)); "My TL was awesome ...It was work from home and good Process." ((in 98 reviews)); "work life balance is good" ((in 88 reviews))

What are the cons of working at Firstsource Solutions according to real employee reviews?

"Low salary for rank and file" ((in 173 reviews)); "Unorganized and chaotic at times pay is low" ((in 154 reviews)); "Bad managers and sme and TL" ((in 80 reviews)); "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." ((in 41 reviews)); "No job security and communication with HR's will be very worst." ((in 35 reviews))

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Firstsource Solutions

Firstsource Solutions Sales Advisor reviews

3.4

54% would recommend to a friend

(29 total reviews)

Ritesh Idnani

59% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

3.2

Career opportunities

3.1

Senior management

Sales Advisor employees have rated Firstsource Solutions with 3.4 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Sales Advisor professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Sales Advisor professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

29 reviews

5.0

Jun 28, 2025

Review

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Better career opportunities and good working environment

Cons

Transport is a big issue with the company

Firstsource Solutions Response

Thank you for sharing your feedback! We're glad to know you value the career opportunities and work environment at Firstsource that’s something we strive to deliver consistently. Transport facilities are aligned with company policy and operational needs, we understand how impactful these services are to your daily experience. Please feel free to connect with your HR

2.0

Mar 20, 2025

Similar to a can of baked Beans

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

You get out of it what you put into it and at times there is an opportunitues to make decent comission.

Cons

Mangement are more focused on bums on seats than quality staff. Rodents in the office. Does what it says on the tin but your never going to be fully satisfied, similar to having a tin of beans.

Firstsource Solutions Response

Thank you for taking the time to share your experiences. We're pleased to hear that you have found opportunities to succeed and earn commission through your efforts; we agree that personal drive can make a real difference. We take your concerns seriously, particularly around facilities and talent retention. Creating a supportive and high-quality environment is important to us, and we are actively working to improve both our workspaces and how we recognise and retain our colleagues. We appreciate your honest feedback and encourage you to continue sharing ideas with your leadership team or through our internal feedback channels; your voice helps drive positive change.

4.0

Mar 11, 2025

Good

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Monthly bonus Laid back Good work environment

Cons

Not very flexible annual leave

Viewing 1 - 3 of 29 Reviews

Jobs at Firstsource Solutions

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Firstsource Solutions Sales Advisor reviews

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Similar to a can of baked Beans

Good

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