Flexential reviews

3.4

56% would recommend to a friend

(118 total reviews)

Ryan Mallory

40% approve of CEO

54% positive business outlook

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118 reviews

Reviews about "Compensation"

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4.0
Jun 8, 2018

Good Entry Level Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture was relaxed and everyone was willing to answer any questions I had

Cons

Pay wasn't great, communication from top level management needs work

avatar
Flexential Response
7y
Thanks for leaving us feedback! We are working hard on increasing our communication including some new formats - the Flex 15, our Meet and Eat sessions with our CEO, and "Beer and Share". We're trying hard to stay away from sending email and trying hard to increase face time with each other.
2.0
Jun 4, 2018

Getting Really Bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Drinks and Snacks. Coworkers (but that's changing a lot of legacy is leaving) Some autonomy, but you'll hear about it if you do something that your boss wouldn't do. Starting to provide some training for job related courses or education. Unlimited PTO (see below for caveat)

Cons

Doesn't listen to anyone who is legacy and doesn't seem to care about their opinion. Attitude is to fire people who voice their opinion because they might be being negative, even though there is no proof that it's effecting moral. Was in a meeting where they gave an 'hypothetical' situation of this, and their response really was just to try and get rid of the person. Company hired DCTs (back when it was two companies starting a merge) promised a raise in 6-9 months and didn't deliver because of the merge. Won't even bump them up in pay to the level that they're hiring new staff on. Upper HR seems very cold and distant on the issue and doesn't seem to care. Their help desk is horrible when you try and get help they don't respond for weeks on end. This is largely due to what appears to be rather really poorly organized merge of systems between the system, so it might go a way given enough time. Benefits cost shot up. And they hide it under the guise of this HSA, which seems like a good idea for anyone who is 100% healthy for years on end. We had better and cheaper benefits before. Manager and Managers Managers don't even visit the sites, they just sit up at their offices and don't interact with any of the front line staff except through email. Upper management is really disconnected. They only seem like all numbers people and only things they care about is the money aspect. Don't seem to really care about the people or how the operations go. They run unlimited PTO but they do a skeleton crew so trying to find availability is tough. Long 12 hr shifts for customer interacting positions. Don't care to up staff to even give people 4 days x 10 hrs, it's 3 days x 12 hrs. So if you have life outside of work, you don't while on shift. You get a longer weekend. It works for some and some actually like it.

avatar
Flexential Response
7y
Thank you for leaving feedback. The leadership and the management team is working hard to get out to sites regularly. We pride ourselves on having regular opportunities for interaction - through All Hands, local Town Halls, the Flex 15, and our departmental meetings as well as 1/1 meetings with employees. The company has worked hard building out a strong benefits offering. We are spending the same or more on our benefits plans but the money is distributed a number of different ways rather than investing every dollar into a medical plan. We now offer 2 medical plans including an HSA with seed money, increased life and AD&D for any employee that makes over $50k, a bonus plan for all exempt employees (where previously most employees in the West were not bonus eligible) and an increased 401k match. We also increased leave opportunities for maternity and paternity leave as well as offer unlimited PTO. It's our expectation from our management team that unlimited PTO is fully supported. When we hear that it isn't being fully embraced, we act on it immediately. It's important that this policy isn't a "surface" policy. We mean it and stand behind it 100%.
2.0
Apr 19, 2018

Change isn't always for the best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited time off $1000 Job Related Training Benefit Work/Life Balance

Cons

Since the acquisition the company has gone from having a female CEO and several female executives to 1. Those that have been with the company for a long time are "choosing" to retire early although we all know this isn't what really happened. There is no such thing as career progression or any path to promotion. Every department seems to be seeing less staff but more responsibility without the extra $$ incentive to make it worth it. There is no communication and most of us have no idea what is going on yet, leadership loves to talk about transparency and communication on every all-hands call. You never know someone has left the company until you try to email them and get the automated email telling you they are no longer there. The culture is quickly turning toxic and it feels like we are all on a slowly sinking ship.

avatar
Flexential Response
7y
Thanks for the feedback! We are working hard on several initiatives you mentiob here. First, our career planning process will formally launch to employees the 2nd week of September and will wrap in the October timeframe. This will be launched with formally mapped career paths across multiple functions. We've had it on the integration map for so long that you might question whether it's coming - it is! And it's on time! We've tried hard to create more communication opportunities other than just our quarterly all hands (the summer series, the Flex 15, the meet and eat with the CEO, and location town halls to name a few) with a goal to increase 2-way communication and feedback.
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