Frontline Education reviews

3.8

65% would recommend to a friend

(394 total reviews)
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Matt Strazza

76% approve of CEO

64% positive business outlook

Frontline Education has an employee rating of 3.8 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontline Education employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

394 reviews
1.0
Feb 20, 2018
Recommend
CEO approval
Business Outlook

Pros

There's plenty of parking since everyone is leaving.

Cons

This is a company that was amazing, but that history is no longer even required to describe the downfall. It stands completely on its own as a horrible company without the need for any relative comparison. Management in the company is incredibly indecisive, which leads to an enormous amount of wasted time. Then, once they are actually able to make a decision, it is laid out with absurd deadlines, which would have been completely reasonable had they been able to make decisions more effectively earlier in the process. Additionally, when these late decisions come out, they are paired with panicked statements declaring we cannot meet our company goals without making those deadlines. Then the teams buckle down, get the work done while sacrificing their family lives, and are rewarded at the end with the bonuses we were told we'd get would be coming in at only 21% of what was originally stated. The messaging behind this is that we all succeed and fail together. Immediately after this messaging, the executive team and their spouses joined the sales team on an all-inclusive trip to Aruba to celebrate the failure that we all experienced together. Politically speaking, that was the blindest decision they could have made. This company's earlier success was built on its belief and support of any company's most valuable resource: its people. It has 100% flipped and become one of those awful companies that is completely soulless. The pressure that is coming down on the employees is crushing them. There is an attempt to use pressure as motivation, but the only motivation it creates is motivation to interview elsewhere and get out. And with the hiring freeze, even for positions that are vacated, that'll just make things harder on those that remain. Sorry about that.

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Frontline Education Response
8y
This is Tim Clifford, CEO. We take your comments seriously, and it is clear you are very unhappy. I agree, the company has changed dramatically over the past three years; from a small point solution provider with a small, familial culture to a leader in enterprise software and analytics serving over 80,000 schools in North America. Naturally there will be tremendous change when growing through that kind of transition; we were only 100 employees in one office a little over 3 years ago and today we have over 650 dedicated employees and friends in five offices and almost a third of our team works remotely. My personal commitment and that of the management team is to make this culture, and this work experience, the best in anyone’s career who logs onto a Frontline Education device each day. This is why we are paying out dozens of millions of dollars to all non-executive employees hired before last spring based on our successful sale to Thoma Bravo last fall. I’ve never in my career seen anything close to this paid to employees on the sale of a company, and this significant payout was made possible by an unprecedented increase in valuation of the company due to growth. And this growth was led by a very experienced and committed team of executives who recently joined the company. If we didn’t value our employees, we wouldn’t have done this. We strive to make Frontline a really great company full of employees who want to contribute to our success. I encourage you to come speak with me, another executive, your supervisor or an HR business partner if you feel that your career at Frontline is no longer rewarding or satisfying. Based on some of your comments, you have misinformation, and I hope you give us a chance to hear your concerns, correct any misinformation which might have you upset, or explain why we are doing certain things. We would also like your feedback, as I hope you know we encourage that every day. I am never afraid to admit mistakes and listen for feedback. I, for one, would love to hear you out and see what we can do to get you back to a place of excitement and engagement as this is a winning company bringing innovation to our market every day and most everyone else here is fired up! Please come out from anonymity and help us help you!
2.0
Sep 26, 2017

Needs a Management Refresh & Refocus on Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great people who actually do amazing work and some of the best talents are here especially in Client Success, Sales, Development - Amazing framework and facilities for a great workplace but lacking in people management execution despite all the branding events

Cons

- Legacy management are less open to change in processes and merging with new management so there's a lot of diplomatics and lack of direction - Need management that brings teams together and highlights their strengths - Failures in management decisions are at the expense of their employees - Not the most diverse workplace, culture and gender-wise - Management needs training on what it is illegal to say to candidates and employees - A lot of changes with recent acquisition integrations and leadership has strayed away from the initial pillars the company was founded on especially the "work/life balance" which results in lack of integrity

5.0
Aug 22, 2018

Fast paced, high growth company with heart

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I talk to family and friends about my job, they are continually surprised by what I say--from unlimited PTO and flex hours to office hours with the CEO, Frontline is a great environment to work. Entry level employees are afforded the chance to contribute to conversations with higher-level executives.

Cons

Frontline is an extremely fast paced, high growth company. If you are not comfortable with lots of change and ambiguity, you may find it difficult to succeed here.

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Frontline Education Response
7y
Awesome! Thanks for the great review. We've got a lot going for us - and its people like you who help make our winning culture what it is today! Your advice to management is spot on, and we heard that loud and clear in our recent engagement survey as well. We have definitely been making much more of an effort in this area over the last few months. We still have plenty of room for improvement, but I am proud of how far we've come. Thank you for the feedback! ~ Laurel McDermott (Director, HR)
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Glassdoor has 427 Frontline Education reviews submitted anonymously by Frontline Education employees. Read employee reviews and ratings on Glassdoor to decide if Frontline Education is right for you.