GameStop reviews

2.9

29% would recommend to a friend

(8,605 total reviews)

Matt Furlong

18% approve of CEO

18% positive business outlook

GameStop has an employee rating of 2.9 out of 5 stars, based on 8,605 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GameStop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Jul 8, 2009
Recommend
CEO approval
Business Outlook

Pros

The check-out policy and employee discount are definitely the best things. Not to mention many people who work there will share similar interests and can be really laid back, down to earth people; even up to the store manager.

Cons

The heads of the company don't really seem to care one bit about who you are, you're just a number. The company also seems to support managers taking in blatantly stolen items just so they can match trade-ins from the previous year. Managers get pinged if they don't meet or exceed their numbers compared to the previous year. Managers also get pinged if they fire employees, so the company encourages managers not to fire bad employees. The amount of work you do for the store, even on the lower levels, is far more than what you get paid for. You're effectively forced into being a sales person, a customer service associate, a lost prevention manager and more all in one. The company doesn't support people who do a good job. If they do all of their tasks, but their reservation and subscription numbers aren't up to corporate minimums, the employee gets in trouble. That's no way to encourage hard work. I also want to note that the reservations and subscriptions are okay, but the reason employees push them is that they earn the company easy cash that they then use to line their pockets. GameStop employees are NOT commission based and certainly don't get paid enough. Overall GameStop is a fairly bad place to work. When people from Wal-Mart and McDonald's pity you, you know your company needs to be overhauled. If you aren't looking for some low paying, part-time job while you go to school or build SOME experience, then look passed GameStop. It won't reward you for hard work, you'll just get stuck there. One last thing; if you like people that work at your local GameStop, do try to support them. But if they ever go away, just leave GameStop behind.

3.0
Jun 25, 2009
Recommend
CEO approval
Business Outlook

Pros

The Discount would be number 1, then Employee check-out of used games at number 2. It's also nice having Co-workers and customers with the same interests as you.

Cons

I started as a seasonal employee last year right before christmas, so I was thrown right into the mix without really learning how the system worked. After the chrismas season, the management in my store got a complete overhaul, with all upper management getting replaced, us GAs were lucky not to get the boot as well. But all is good now.

3.0
May 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Somewhat relaxing work environment For the most part good coworkers Have to be border line retarded to not get the job

Cons

My one asst manager is a huge jerk, I took a leave of absence to deal with some personal and family issues, since coming back all but him have been more than supportive, he has even made derogatory comments about certain things about my anxiety and bipolar. The "hero line" was also less than helpful, all they said they'd do was send a memo to the stores about harassment.

Viewing 8560 - 8562 of 8,605 Reviews

Glassdoor has 9,028 GameStop reviews submitted anonymously by GameStop employees. Read employee reviews and ratings on Glassdoor to decide if GameStop is right for you.