GameStop reviews

2.9

29% would recommend to a friend

(8,605 total reviews)

Matt Furlong

18% approve of CEO

18% positive business outlook

GameStop has an employee rating of 2.9 out of 5 stars, based on 8,605 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GameStop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
4.0
May 16, 2009

unfair

Recommend
CEO approval
Business Outlook

Pros

great if you are in high school it gives u very flexible hours . it will also give u great retail experience to carry somewhere else

Cons

low pay and low amount of hours and promotions are given to those who get along better with management not who is better suited for it

5.0
May 4, 2009
Recommend
CEO approval
Business Outlook

Pros

GameStop is a great place to work. The job is fun, the customers are interesting, the employee benefits are awesome, and recognition for a job well done is always offered. Promotions aren't too often in a set store, but if you're willing to relocate stores you can be promoted after 1 year.

Cons

The pay isn't too great. Part-time Game Advisors start at minimum wage, and even management doesn't get paid too wonderfully. If you don't like sales this is not the job for you, sales are the #1 priority at every store and the Game Advisor position is a sales position, not just customer service.

3.0
Apr 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Working with and selling games is of course a lot of fun. managers receive free games from companies as incentive to push the games to customers. Yearly managers conference in places like Las Vegas with classes taught by top developers and free games and goodies given out at an E3 style vendor show. employee discount can be stacked with the discount card which can give you 25% off used games. Internal promotion is encouraged. sales contests for product, points, and sometimes cash. good salary. good bonus opportunity based on performance factors.

Cons

45 hours minimum for store manager, but cheap on hours so sometimes you may work 12 hour shifts or 6-7 day weeks to get job done because you are responsible for everything getting done even if there are no hours for employees to be with you.If there are not enough hours for a manager meeting, they will force you to schedule your off day on the meeting day and forfeit the day off. With the hours being so low (even in REALLY busy locations) , you will often have single coverage shifts This can be dangerous because Gamestop deals with high dollar sales. Management is quick to forget when you have been #1 in sales for weeks if you , say, have a messy counter one day from a busy shift or large shipment. Also, it is VERY numbers and goals driven, so if you don't want your job threatened when you have a low week in reserve or subscription %s (even when you have normally done well) then this job is not for you. Also, if a customer has a complaint...they will write you up.period.There is no circumstance that they will not take the customers side. You aren't even allowed to hang up on a customer that is cussing you out or saying sexually explicit things to you. If you do so you can get fired.

Viewing 8566 - 8568 of 8,605 Reviews

Glassdoor has 9,028 GameStop reviews submitted anonymously by GameStop employees. Read employee reviews and ratings on Glassdoor to decide if GameStop is right for you.