GameStop reviews

2.9

29% would recommend to a friend

(8,604 total reviews)

Matt Furlong

18% approve of CEO

18% positive business outlook

GameStop has an employee rating of 2.9 out of 5 stars, based on 8,604 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GameStop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
4.0
Nov 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Good place to work during high school or college part-time. Flexible, depending on location. Workers used to be able to check out games and dvd's, unsure if this is still the case. Good place to get basic knowledge of cash register use, working on a sales floor, and learning how to up-sell products. Wage is comparable with other companies of similar size.

Cons

Extended holiday hours, pressure of up-selling products and services. As with any retail job, the clientele can be quite the bother at times. I'm not sure if they offer benefits to part-time workers, doubt it. This may be something that has changed over time.

2.0
Oct 8, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits are especially good for a retail job, infact better than some "corporate" jobs I have had. I do love the product, and I have the ability to hire those I want to work with. The GameStop manager conference can be a bother but fun! Free games from vendors!

Cons

I feel severly under valued as a manager. I get paid much less than a manager of a comparable store in my area. We often get given tasks and no labor hours to complete them. Managament is often left in the store with no other employees. This is a huge security risk. No money is being spent in (at least my area) fixing stores fixtures, like broken doors. There is also a severe lack of information being passed down to employees from corporate. Us managers consistantly work much more than the required 45 hours a week due to a lack in labor hours. We are very often told to do things against policy, then when higher managament visits us we have to bring our stores to "code".

2.0
Oct 5, 2008
Recommend
CEO approval
Business Outlook

Pros

If you like games and are a gamer, this is a great place to work. You can make a flexible schedule for yourself (excluding weekends). You are in a fast-paced environment and you are empowered to make people happy. Moderate sales skills are needed to reach sales goals such as selling reservations and Game Informer subscriptions. There is a lot of emphasis on customer experience which is something I like. You don't need a degree to be a store manager. I have seen many managers at meetings that are well under 25.

Cons

Probably like other retail chains, there are no hours to work with. I often have to work alone or with very little help. At first, as a manager, it is difficult to know which tasks take priority because you will never be able to finish all the work that you are given. After a while, it is easier to work at Gamestop without stress knowing that the tasks you blow off won't be noticed. Don't get me wrong, I am a hard worker, but there are simply way too many tasks to be completed every day (i.e. over 50 full boxes of games to check in every day during the holidays while trying to help a line of customers and you have only one other employee in the store). You are locked out of vacation time during the holidays and you can forget about sick days. You are required to work six days a week during December. No overtime pay even though you are required to work 44 hours per week during the year (you get paid for 40 - itemized on your paycheck). This is under scrutiny by all my peers in my state as well as in other states. There are very little advancement opportunities beyond Store Manager. You are not recognized as a big box retailer so it is hard to move to another employer. The salary at Gamestop is much lower than other retailers even with less responsibility.

Viewing 8587 - 8589 of 8,604 Reviews

Glassdoor has 9,027 GameStop reviews submitted anonymously by GameStop employees. Read employee reviews and ratings on Glassdoor to decide if GameStop is right for you.