GameStop reviews

2.9

29% would recommend to a friend

(8,604 total reviews)

Matt Furlong

18% approve of CEO

18% positive business outlook

GameStop has an employee rating of 2.9 out of 5 stars, based on 8,604 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GameStop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Dec 30, 2008
Recommend
CEO approval
Business Outlook

Pros

GameStop is a great place to work part-time, like for students. The atmosphere is always laid back, and you just kinda hang out and talk video games with all the customers. It's kinda like that movie High Fidelity where they work at a record store and talk music all day.

Cons

Sell. Sell. Sell. The problem with GameStop is that they pretty much only care about selling. Your sales numbers are the only thing you are rated on (even in annual evaluations). In order to keep your job you must make sure you sell magazine subscriptions and pre-orders for upcoming games. This is even more so for managers (and assistant managers). They are judged on the sales figures for their store. Three bad months and your toast. I worked at a store for a little more than year and we went through three managers. It's tough to do it as a career. However, I know several career managers who are good at up-selling and they absolutely love their job. If you can sell, and you know games, GameStop is a great place to work. If your not much of a salesman, don't expect to last.

1.0
Dec 3, 2008
Recommend
CEO approval
Business Outlook

Pros

A love of games and customer service is mandatory. If you have these, you have the abilities to possibly enjoy your job.

Cons

Exceedingly low pay - you'll be earning around $10K less a year than your peers as management. Lack of upwards communication - the corporate office does not listen to its employees. Long, long hours - 6 days mandatory during holidays, at the already 44 mandatory hours a week (paid for 40 of those, by the way). The corporate office does not follow its own rules and will tell you to go against their own return policies almost daily. Finally, expect to be treated horribly by customers and come back asking for more; employees are always at fault, even if the corporation goofs up. Case in point - a Buy 2 Get 1 Free sale that saw no promotion two months ago and was given to the employees with half a day's preparation was blamed on the district's staff by its District Manager as 'not being pushed enough.'

Viewing 8584 - 8586 of 8,604 Reviews

Glassdoor has 9,027 GameStop reviews submitted anonymously by GameStop employees. Read employee reviews and ratings on Glassdoor to decide if GameStop is right for you.